PFU (EMEA)
again towards scanning and document capture technology and is now one the biggest IP holders in that sector. “PFU was one of the first to get involved in capture, and as a hardware vendor manufacturing document scanners we have led the market,” says Brian. “We are a premium brand, but we have always been a market leader. In 2013, we introduced PaperStream as a capture product, which we gave away with our scanners. That marked the starting point of our transition from being a hardware vendor to being a capture vendor, which is now complete and that’s who we are right now.”
easy clicks and within a couple of minutes users can build a profile for a particular capture job. For example, if I wanted to build a profile for onboarding a customer or an employee that meant scanning their passport or ID card – sensitive documents – to extract some of the content within that, then you want to capture the image, but immediately redact the image file and take the metadata for the confidential information into your application, but within two to three minutes. A regular person could easily build that profile to do all of that and to push that information into a workflow and secure it.” Brian adds that the information would be redacted but the content extracted directly into the application. “But if you’re enhancing inaccurate or poor information, you’re just amplifying issues and mistakes,” he adds. “A lot of effort has gone into PaperStream Capture for it to deliver trusted information starting at capture to ensure that we are providing AI or whatever tools you’re using with the most reliable starting point to ensure that you’re not amplifying issues or mistakes. Most companies already have all the information they need, but they don’t have it in a way which is accessible for them. PaperStream Capture supports that.” Brian adds that this is something PFU’s partner community can get involved with and take value from as well. “You cannot separate these things. If you pigeonhole yourself as a hardware or a software vendor, you’re not doing justice to the whole end-to-end piece and that’s so important with capture,” he says. “In the past, PaperStream was for our scanners but when we moved to be a capture vendor, we realised that our software had to work with every scanner, so we crossed from making software products and technology for a proprietary hardware into making it for everybody. That was the stake in the ground where we became a capture vendor. Ultimately, when partners are talking to customers about fixing the
Last year we announced that we were introducing a subscription model to PaperStream Capture, so we went from offering capture to introducing additional capabilities and features that were chargeable. “ ”
Evolution of PaperStream As Brian says, PFU has evolved to become a capture vendor, with
PaperStream is at its heart, and this has evolved too. “Last year we announced that we were introducing a subscription model to PaperStream Capture, so we went from offering capture to introducing additional capabilities and features that were chargeable,” says Brian. He adds that there are certain facets of the technology that sets it apart from rivals on the market. “Various companies have sold document capture solutions for years, but it can be quite expensive and lengthy to deploy, train and manage, and we wanted to deliver a solution that was much more accessible,” he says. “Accessibility for us isn’t just about price, it is about use. You can be the smallest company in the world and pay a lot of money for a software product, but if you can’t use it, it’s not accessible. Our licence model is an annual subscription, with no limits to the amount of capture you do or documents you scan. “PFU offer state-of-the-art technology for extraction and redaction of confidential information within that all of which is easy to deploy. For instance, we have utilities within the product that help users to easily build profiles through a series of
CONTINUED
printinthechannel.co.uk
157
Powered by FlippingBook