Print in the Channel – Issue #35

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devices on a different site or network. These recurring problems create a repetitive cycle for IT teams, where they are constantly putting out fires that should be preventable. Automated print queue deployment But there’s a simple fix for many of these common issues: automated print queue deployment. This takes the manual, error-prone setup process out of the equation. It allows IT teams to install and test print queues centrally, ensuring that all drivers, settings and access controls function correctly. These queues are then automatically pushed out to users, based on the network they’re connected to, their user group or department and their specific device or workstation. In practice, this means that when someone moves between sites, the right printer appears automatically in their list. So, if they walk into a new office and connect to the Wi-Fi, they can hit ‘print’ without any manual installation or extra steps needed. No calls to the helpdesk about missing queues. Then, because users only see the correct printer, it removes confusion about where to send (or find) their print job. Queues are automatically tied to locations and permissions, meaning fewer access issues. And each user has their

own set of queues – rather than sharing a single server queue – so one person’s stuck print job won’t affect everyone else. Reducing the print burden on IT teams and users Modern print management solutions offer a range of benefits to IT admins and end users. They are designed to seamlessly support mobile and remote printing, which is critical in the hybrid work era. IT teams have visibility and control over the entire print environment from a single console, making it easy to set and enforce print policies such as duplex, black-and-white printing as the default. When there are issues, centralised cloud- based management enables IT teams to resolve them quickly regardless of where they are working that day. In the meantime, taking print tickets off the helpdesk can free up the IT team, allowing them to redirect their energy towards innovation and strategy. By adopting centralised cloud print management and automated print queue deployment, a print environment will (almost) run itself –

IT teams have visibility and control over the entire print

environment from a single console, making it easy to set and enforce print policies such as duplex, black- and-white printing as the default.

potentially eliminating a third or more of helpdesk tickets related to printing. n

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