Print in the Channel - Issue #17

PRODUCT LAUNCH

Canon colorWAVE

based printer tool that captures data for cost charging and usage monitoring l  PRISMAlytics Dashboard , a secure cloud- based management information tool that provides comprehensive overviews to monitor and maximise the production of print operations l  PRISMAservice , a central knowledge platform that enables Canon service and support to provide faster, more efficient and more effective customer support for maximum uptime by integrating a range of service tools in one unified portal. Security concerns With security being a key concern of customers, Canon has further developed the SMARTshield integrated printing security technology in the new the plotWAVE and colorWAVE T-series with the automatic deployment of Microsoft security patches and pin code or password printing. A system administrator can specify when the security patches are deployed and can set up notifications regarding the availability of new security patches and the status of the updates. A user can now also enter a pin code or password just before printing a file. On arriving at the printer, the pin code or password must be entered on the ClearConnect user panel to allow access to the file for secure printing and prevents any unauthorised person from printing the file. Sustainability credentials Helping to minimise environmental impact, both the plotWAVE T-series with its Radiant Fusing technology and the colorWAVE T-series with its CrystalPoint technology are ENERGY STAR certified and feature energy- saving modes. As with their predecessors, many units of which are still in use with customers, both T-series have been designed for longevity using materials at least 85% of which can be recycled or reused for remanufacturing. The plotWAVE T-series also features toner bottles made from 50% recycled plastic on average, while part of packaging of the colorWAVE T-series TonerPearls has been designed to also be used as the maintenance tray. Both T-series are also supported by Canon smart drivers and the PRISMA Tech Suite

workflow solutions to help deliver first-time-right printing to avoid wasted prints, toner, ink or energy.

Customer support Canon is also increasing its service

commitment to customers by including support for consumables, spare parts, maintenance software releases and security updates for the economic life of the printer. proCARE+, which offers customisable service options for 36, 48 or 60 months, is now also available for the plotWAVE and colorWAVE T-series printers. It includes same-day remote and next-day onsite support and covers labour, travel, spare parts and imaging devices. “For well over a decade, the Canon plotWAVE and colorWAVE ranges have set the standard for the printing of high-quality, technical documents and, as market leaders, have earned a reputation for secure, highly engineered and rock-solid technology, built by professionals for professionals,” says Mathew Faulkner, director, Marketing & Innovation, Wide Format Printing Group, Canon EMEA. “We have maintained that reputation by continuously developing and updating the technology so that our plotWAVE and colorWAVE devices remain fit for purpose and retain the trust of our customers. With [this] next generation… we have again responded to customer feedback by making the T-series, in combination with the new PRISMAproduce Tech, even more productive, easy-to-use and secure, so that customers can be assured that it remains a safe and reliable investment for many years to come.” All models of both series are available now in EMEA.

With [this] next generation… we have again responded to customer feedback by making the T-series, in

combination with the new

PRISMAproduce Tech, even more productive... ”

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