WAREHOUSE SCANNERS
businesses receive is now a huge focus within the technology industry. With competition ready to take customers away, and customers themselves possibly reluctant to part with their money, the right enterprise mobility management (EMM) solution can make all the difference. “As with most hardware solutions, it is the software that can really make a difference,” says Carlos. “This is a factor that many companies are considering. After all, a barcode scanner captures most transactions on a shop floor. “When you contextualise and refine that data, it can really tell the true story of your shop floor. This bottom-up view is a perfect complement to the top-down perspective provided by your traditional enterprise solutions such as warehouse management system or enterprise resource planning.” Stefan adds that companies leverage mobile barcode scanners to help digitise processes that previously were done manually. “This digitisation allows employees to more efficiently and effectively do their jobs,” he says. “However, any device downtime means downtime in business operations, preventing organisations from maximising ROI. If the IT team has insight into scanners in real time, they can proactively solve issues to prevent device downtime. Hence why it’s critical for businesses to use an EMM solution to gain intelligence data about its mobile fleet. “Intelligence analytics like battery health cycle, visibility on apps that drain battery life and devices that need software updates to ensure they are kept secure will help organisations solve the toughest mobility challenges. If devices need to be sent back to headquarters to be fixed, this increases device downtime, which ultimately has a detrimental impact on a business’ bottom line.” Making the sale Now that the advantages are outlined, resellers can focus on making the case for a change and getting those sales over the line. While the technology itself may be compelling enough, David says that training and support programs go a long way, with
Stefan Spendrup VP, sales Northern and Western Europe
soti.net
In an industry to provide your service faster, more efficiently and at a lower cost than your competition, mobile technology means more than just barcode scanners in workers’ hands. “ ” that revolves around being able
“Some applications may have very specific requirements, such as scanning multiple barcodes at the same time. “Ultimately, the scanner should deliver the desired business impact, such as improved productivity, efficiency, accuracy, error reduction and worker wellbeing.” David agrees, while emphasising the importance of a good user experience. He says that “when it comes to customer preference, the choices made in selecting their mobile computers are based on a few factors. “While a wide scanning range is crucial for handling items stored at different heights and depths, speed and accuracy are equally significant for swift and error-free scanning. “Additionally, an intuitive and user-friendly interface is essential for seamless integration into existing warehouse systems. Android OS is the current lead in mobile computers but there are still many instances of Terminal Emulation and some legacy Windows devices.”
Providing the best experience The experience that end users and
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