Print in the Channel – Issue #34

NEWS

Epson celebrates Keypoint Intelligence Awards wins

Epson has secured a range of accolades at industry analysts Keypoint Intelligence’s annual awards, securing praise for its Heat-Free business inkjet printers and its business scanner line-up. The Epson WorkForce Pro WF-C5890 and the WorkForce Enterprise AM-C550 secured 2025 Pick Awards in the A4 category having delivered a ‘strong performance in all print speed tests’. Further, the printers demonstrated ‘faster- than-average job streams and first-print- out-times that help make for productive, multi-user environments’. Their ‘simple operation’ and ‘impressive range of apps’ as well as ‘professional image quality’ and ‘cloud and mobile print support’ also drew recognition from Keypoint Intelligence. Further praise was directed towards Epson’s WorkForce Enterprise AM- C5000, which secured an Outstanding

Achievement Award in Reliability . “We’re thrilled to have received so much recognition during the Keypoint Intelligence 2025 Awards and are delighted that the efforts we make with our products and their capabilities have been recognised by such a prestigious analyst group,” said Karl Angove, Epson Europe. Alongside its printers, Epson’s business scanner range also achieved recognition as the 2025 Scanner Line of the year. The range was identified for its ‘excellent performance during Keypoint Intelligence’s testing’ with the analyst group praising it as a ‘fresh, broad portfolio with strong features set that can meet and exceed the needs of different working environments.’ The range was further praised for its ‘exceptional ease of use, notable image quality and excellent software offering’. n

Karl Angove

epson.co.uk

AI becomes defining force in print and capture market

AI is moving from experimental add on to essential enabler across the global print and capture industry, according to Quocirca’s AI Vendor Landscape 2026 report. As organisations intensify digital transformation initiatives, print manufacturers and ISVs are embedding AI across devices, platforms, software and managed services to drive productivity, automation, security and sustainability. The report shows that AI now accounts for an average of 22% of total IT budgets, with two thirds of organisations expecting increased AI spending this year. Print vendors are responding with accelerated innovation, expanding AI powered solutions for predictive maintenance, document processing, workflow automation, cybersecurity and environmental performance. The study highlights a shift from device centric innovation to AI enabled platforms,

intelligence and automation across the full print ecosystem. Key growth areas include: ✒  Intelligent document processing: Vendors are rapidly enhancing data extraction, classification and routing through machine learning, NLP and advanced OCR. Vendors are also integrating generative AI summary capabilities to support document capture solutions ✒  Predictive maintenance and device optimisation: AI powered analytics help predict part failures, automate consumables replenishment, refine print job routing, and enhance uptime, creating substantial value for managed print services environments ✒  Document and device security: MFPs are recognised attack vectors, and vendors are embedding AI to detect anomalies, block threats, automatically apply optimal security configurations

quocirca.com

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