COMMENT
Intelligence led
Artificial intelligence is making an impact in various aspects of business technology and printers are no exception. The benefits are becoming clear – but it is up to resellers to extol these to their customers.
Artificial intelligence (AI) is permeating increasing parts of everyone’s lives. For instance, many of us will have interacted with chatbots now when dealing with utilities, banking or insurance providers. Or perhaps you will have had the AI- generated spam phone calls trying to get your details for nefarious purposes. AI is also helping people in businesses. Some even think it could end up replacing
print security solutions into educational establishments. Read more on p46. Another high priority for many businesses is sustainability. While printer manufacturers have been producing increasingly efficient devices in terms of energy and resource usage, there have also been advancement in the sustainability of the consumables they use. For instance, ink cartridges that can be recycled and/ or are made at least in part from recycled materials. These can make a difference for businesses looking to be more
Dan Parton
journalists, but that isn’t going to happen. Well, I would say that, wouldn’t i? Joking aside, AI is having an impact on the print sector as its use cases become
sustainable. Find out more on p38. With it being
September, and everyone back at work after (hopefully) a summer break, then there is a
increasingly clear. Benefits include better tracking of how resources are used, predictive
maintenance and using algorithms to analyse frequently completed tasks to then produce one-touch shortcuts for users to name but three. But many business owners are at the beginning of their AI journey, and resellers need to be there to guide them through it and provide solutions for them. Read more on p31. AI is also having an impact on device security and will continue to in the coming months and years as the technology continues to develop at a rapid pace. Most people are aware of this but print security can still be sometimes overlooked. In our feature focusing on print security in the education sector, we explore the unique considerations of the sector that resellers must be aware of when they are selling printers and
glut of product launches in the print sector. We highlight a range here, many with expert comment and insight from the company that has released them, including some of the highlights of the products for resellers to look out for when they are talking to customers about them. Our reviews start on p15. There will be more product launches covered in the October issue too, so look out for that next month. As always, I hope you enjoy the issue. If there are any topics that you would like to see covered in a future issue, please drop me a line. Likewise, if you have any news stories or an opinion piece you would like to
submit, please email me on dan@newsinthechannel.com.
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