2025 REVIEW
That was the year that was As 2025 draws to a close, it’s a good time to look back over the past 12 months – the high, the lows, the challenges and the trends. Various thought leaders in the sector give their opinions on how 2025 has been from their perspective.
Another year has zipped by, and it has been a busy one in the print channel. While the economy has remained relatively sluggish, there has been an uptick in some areas of the sector. Among manufacturers there have been multiple product launches, with refreshes of existing models and new ones joining the range. This activity shows that there
is still interest in print and customers want new and better products. There are signs that print volumes are rising too as more people return to the office, and there remains demand for printed items. Over the following pages, thought leaders in the print channel give their opinions on how 2025 has been for them.
Nick Taylor , head of sales for office printing, UK&I, Epson This has been a strong and positive year for Epson. We’ve continued to see momentum through our channel-only model, partly driven by the introduction of our new Replaceable Ink Pack System devices, the EM-C800RDWF, EP-C800RDW, EM-C8100 and EM-C8101,
partners have continued to innovate and diversify, responding to evolving customer needs with a focus on efficiency and sustainability. As a result, despite the headwinds, we’ve seen encouraging success across the channel this year. This year has reinforced three key trends in the industry. The first is the continued demand for sustainable IT and print solutions, as organisations look to cut costs and carbon emissions. Heat-Free inkjet technology continues to resonate strongly here, and is increasingly seen as a benchmark for sustainable printing. This will only grow in importance as businesses face increased environmental scrutiny as the world pursues net zero targets. Secondly, the drive toward document digitisation has accelerated as businesses look to streamline workflows and support hybrid teams. Intelligent document management solutions from Epson and its ISV partners have been key enablers here, allowing users to capture and securely store documents directly to the cloud without manual handling. Finally, security has become a top
which deliver improved, sustainable printing options for fleets of all sizes. This year we also restructured our office print partner program to champion the success of customers driving Epson’s Line Inkjet technology, which covers many of the market gaps previously in our range. This restructure is helping ensure the resources go where they are most effective in transitioning the market from laser to heat-free inkjet technology. In the print sector overall, 2025 has had its fair share of challenges for many. For instance, tighter public sector budgets have created a more cautious market environment, and even five years on from COVID-19 we’re seeing some suppression across certain markets. That said, one of the defining strengths of the print sector is its resilience and adaptability. Channel
Nick Taylor head of sales, office print, UK&I
epson.co.uk
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