Print in the Channel - issue #27

DOCUMENT MANAGEMENT SECURITY

Cyber security has hit the headlines recently, reinforcing the need for all devices to be as secure as possible to avoid the possibility of an attack – and document management devices are a part of this.

Cyberattacks have been headline news recently, with several high-profile cases including Marks & Spencer, where an attack has caused chaos for an extended period and causing them to lose hundreds of millions of pounds because of it. This has demonstrated how devastating cyberattacks can be, and the need for all businesses to ensure that their networks and devices are as secure as possible – including items that can be overlooked such as document management solutions. “The recent spate of cyberattacks targeting British businesses means document and information security has rarely been under more scrutiny,” says Greig Millar, chief revenue officer at Brother UK. “Small businesses continue to digitise their operations, so securing document management solutions has become a critical priority. Teams are scanning, accessing and sharing documents from various locations, which increases exposure to cyber threats, user error and unauthorised access. As more firms accelerate their digital transformation, it’s essential to implement best practice document management from the start. Protecting sensitive information throughout its lifecycle is critical for maintaining compliance, customer trust and operational confidence.” As David Malan, sales director UK and Ireland at Docuware, notes: “Document management solutions are increasingly vulnerable to complex and evolving security threats,” he says. “These systems

often store sensitive material, making them appealing targets for cyberattacks. A single breach can trigger widespread consequences, disrupt operations and potentially lead to legal or financial fallout. “The threat landscape is further complicated by internal risks, including accidental mistakes and even malicious actions from within an organisation. As a result, maintaining strong, adaptable security has become essential for any business relying on digital document infrastructure.” Jamie Emmitt, EMEA manager at Huntress, agrees: “As with any critical data storage and management platforms, the more we integrate with them the higher the security risk,” he says. “They are a prime target for hackers to get the keys to a business. Whether it be confidential client data, in-house company procedures or even passwords and employee profiles, if a bad actor gains access to these documentation management solutions, it can be devastating.” SMB risk SMBs are especially at risk. “Many don’t have full-time IT staff, work with limited budgets and rely on outdated or piecemeal security solutions,” says David. “That makes them easier targets compared to larger organisations. Without proper access controls, strong encryption or reliable backups, they’re left vulnerable to the likes of data loss and business interruptions.” Jamie agrees: “Some SMBs are savvier than others, but experience shows most have to rely on IT resellers and service

Greig Millar chief revenue officer

brother.co.uk

As more firms accelerate their digital transformation, it’s essential to implement best

practice document management from the start.

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