Print in the Channel - issue #18

COMMENT

Health and efficiency Maximising productivity is a goal for many businesses and print and document management can be key to efficiency for many businesses, which is something that resellers should be emphasising to customers.

Efficiency and maximising working time are key for goals for many businesses – after all, time is money, as the old saying goes – so using technology to help employees become more efficient is always sought after, especially as economic times remain tough for many. Printing and document management can be a key part of that push for greater efficiency for office and hybrid workers,

efficient. This can be through things like greater automation of repetitive tasks but also through enhanced monitoring of activity in the printer fleet, as explained on p20. Efficiency of a different kind is also becoming more of a concern for many businesses as they look to become more sustainable in their operations. Customers now want their printers to be more than just efficient in their use of energy, ink and paper. Now, there is more of an emphasis on the entire lifecycle of a product and

Dan Parton

which makes it something that resellers need to push in talks with customers. For instance, hybrid workers need to be able to print, scan and send documents as if they were in the office from wherever they are and traditional home printers often aren’t up to what is needed, so many are turning to multifunctional printers (MFPs) to do this. Resellers

ensuring that as much of a printer

is reused or recycled as possible. This emphasis

on the circular economy is growing

and something that resellers should be aware of. Read more on p41. While the economy is out of recession, it doesn’t

have an important role to play in emphasising the benefits of MFPs to customers. Read more on p27.

look like there will be strong growth in it for some time, so businesses will continue to look for ways to make their operations more efficient, which should provide strong arguments for resellers to push print, document management and other solutions to customers for some time to come. As always, I hope you enjoy the issue. If there are any topics that you would like to see covered in a future issue – or you have news stories or opinion columns you would like to submit for consideration for publication – please drop me a line at dan@newsinthechannel.com

Meanwhile in document-heavy sectors, such as legal and financial, it isn’t just about print solutions, but document management ones too. As so much of what legal and financial companies produce is confidential – from case reports, contracts, leases and deeds to investigations and market trend reports – it is vital that the record keeping is robust, and many businesses in these sectors are now turning to document management systems for this. Read more on p34. Artificial intelligence is another technology that can help businesses become more

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