DOCUWORLD 2025
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tools, DocuWare offers a platform that’s as rewarding financially as it is functionally.
The platform now supports automatic processing of e-invoices in various formats, including XML and PDF, pulling key metadata directly for streamlined workflows. Even more impressively, DocuWare has integrated with PEPPOL and other e-invoicing platforms, positioning itself as a central hub for compliant, real-time invoice exchange. By the end of 2025, DocuWare will launch a flat-rate service model for sending and receiving e-invoices and offer integration with third-party platforms like Ricoh IDX. These capabilities are a game-changer for global organisations navigating complex compliance requirements under policies like Germany’s Growth Opportunities Act. Workflow automation that just works A big focus at this year’s conference was user experience, particularly when it comes to designing and managing workflows. With the upcoming web-based Workflow Designer, DocuWare has improved the UX/ UI for building automation. The tool features a modern, drag-and- drop interface with intuitive controls like zoom, pan, multi-select and undo/redo. It’s currently in beta, with a full launch slated for this autumn. For anyone who's ever tried to build workflows in legacy systems, this is a breath of fresh air. Whether it’s routing a document for approval, triggering notifications, or auto- assigning tasks, DocuWare’s approach makes it simple, even for non-technical users. And with auto-save and error- proofing features baked in, it’s clear that the company is serious about lowering
AI with purpose: real solutions for real problems
There’s a lot of noise around artificial intelligence (AI) in tech circles, but at DocuWorld, it was demonstrated that AI isn’t just a buzzword, it has practical applications for businesses. DocuWare’s acquisition of AI specialist natif.ai in 2024 has started to pay dividends. One of the showstoppers of the event was the introduction of Intelligent Insights, a chatbot-style prototype that leverages DocuWare’s own AI stack. This isn’t just a glorified search bar. Intelligent Insights offers document summaries, comparison capabilities and instant access to relevant information, all through a simple, conversational interface. Imagine needing to check the last price paid for a product or confirm payment terms across a mountain of purchase orders. Instead of combing through files manually, users can simply ask and get real-time, actionable answers. It’s like having a document-savvy assistant sitting on your desktop. And this is just the beginning. DocuWare’s leadership was quick to point out that AI isn’t about replacing people, it’s about empowering them. Their moral stance was clear: AI should support workflows, not eliminate the human touch. DocuWare’s chief product and technology officer, Michael Bochmann, likened fully autonomous systems to boarding a plane with no pilot. Trust, he argued, still requires a human at the helm. E-invoicing gets a major upgrade Elsewhere at DocuWorld, developments in electronic invoicing were highlighted. Today e-invoicing isn’t just convenient, it’s mandatory in many jurisdictions. DocuWare has tackled this head-on with a suite of enhancements that make e-invoice processing faster, smarter and compliant.
AI should support workflows, not
eliminate the human touch. DocuWare’s chief product
and technology officer, Michael Bochmann, likened fully autonomous systems to boarding a plane with no pilot. Trust, he argued,
still requires a human at the helm.
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