DIGITAL TRANSFORMATION
an important piece of equipment. “Surprisingly, one of the most critical yet overlooked components in digital transformation is the humble scanner,” he says. “Scanners, especially when paired with OCR technology, play a key role in digitising physical records and enabling searchable, editable archives. They serve as the first step in many businesses’ digital journeys, especially in sectors like legal, healthcare and logistics. Without them, even the most powerful document management systems can’t unlock their full potential.” But Ian notes that while scanners can play an important part in digital transformation, it is a mistake to assume that the transformation processes revolve entirely around paper. “However, where the information to be processed exists in hard copy format, then this can be digitised using dedicated scanners, the scan capabilities of MFDs, or by outsourcing the scanning process to a third party,” he says. “There are pros and cons to each approach, but many SMBs choose to maximise their investments and use their MFDs for scanning. The latest Xerox C8200 series MFD’s scan at speeds of up to 270 images per minute using single pass duplex mode and embedded AI technologies provides an effective and user-friendly path towards effective digital transformation.” Overcoming barriers But while the benefits of digital transformation are well established, there are still common perceived barriers to it, which resellers must help customers to overcome. “There is a lack of understanding about the art of the possible,” says Ian. “Resellers can overcome this by sharing success stories from similar industries or processes. They should also emphasise the increased processing capacity the end solution will provide, making it easier for their business to scale to demand.
growing interest due to their ability to reduce manual tasks and deliver fast ROI – especially in areas like invoice processing and HR document management.” Ian notes that while accounting and legal functions have always been popular targets for digital transformation automation, “channel partners shouldn’t overlook industries where high levels of temporary workers are employed – ideal for HR related onboarding workflows – or where detailed compliance and traceability are required, typically food and manufacturing industries,” he says. “SaaS solutions with integrated AI, such as our DocuShareGo offering, are high on the agenda, allowing for rapid deployment timescales and providing a scalable platform that can grow with their business.” Scanner role For SMBs transitioning to a more digital model, scanners often have an important role to play and should be prominent in resellers’ thinking. “Scanners are often the first step in this [digitalisation] journey,” says Greig. “They bridge the gap between paper and digital and play a crucial role in building automated workflows. Brother’s award- winning ADS range, for example, supports high-volume document processing and includes features like secure file routing, advanced authentication and automated document handling. “For businesses, that means less manual admin, more time saved and less chance for costly user errors across the board.” David agrees that the scanner is
David Malan sales director, UK & Ireland
start.docuware.com
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SMBs are prioritising
solutions that are mobile-accessible, browser-based and easy to implement without needing deep technical expertise.
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