EKM
Handle with care Data is becoming ever more important in businesses to provide insights and help them to develop those small gains that can add up to increased efficiency and profitability over time.
The data produced by devices, including printers, helps you understand and improve business processes so you can reduce costs and wasted staff time. That's why Epson and EKM Global have partnered to enable a one- stop solution for channel and print dealers, combining EKM print and fleet management software with Epson’s Remote Service (ERS) solution, all within the EKM Global Insight platform. The partnership means users can easily access fleet service data and alerts alongside print management information, simplifying processes and improving efficiency. Epson Remote Service is a free, cloud- based monitoring and management system that delivers advanced remote diagnostics for Epson business inkjet devices. Epson ERS helps to reduce engineer requirement and on-site visits by enabling remote diagnostics and fixes, reducing CO2 emissions and the environmental impact of travel. By integrating Epson ERS within its print and fleet management platform, EKM Global can provide its channel partners and dealers with a total view of their fleet
performance, as well as manage and resolve service issues, before a call-out is required. Patrick Perrot, Epson Europe, says: “Sustainability and collaboration form critical pillars in Epson’s vison and purpose. Working alongside businesses like EKM, where together we can improve the way a print fleet is managed and serviced, is critical if we are to forge a more sustainable future for the print industry. “Together, Epson Remote Service and EKM Global’s management platform can deliver a solution to help print dealers and resellers streamline operations as well as reduce the cost and environmental impact of fleet service.” Ian Silvester, EKM Global, says: “Our goal is to make print and fleet management as simple and efficient as possible for our partners, and working with Epson to integrate the Epson ERS solution is a further step towards that. Levering Epson ERS within our platform makes it easier and quicker for fleet managers to gain a total view of fleet performance and health, as well as deploying resolutions where needed.”
Ian Silvester general manager
ekmglobal.com
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Our goal is to make print and fleet management as simple and efficient as possible for our partners, and working with Epson to integrate the ERS solution is a further step towards that.
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printinthechannel.co.uk
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