NEWS
Katun launches Katalyst Partner Portal
Katun Corporation has launched its Katalyst Partner Portal. The portal is a comprehensive, centralised platform that will enhance partner collaboration, simplify service management, and provide access to sales and marketing resources for Arivia MFPs. The platform features customised content for partners in the United States, Mexico, United Kingdom, France, Germany, Italy and Spain, with integrated support for the local language and programs specific to each market. Key features include: l Sales and marketing resources: Access to product imagery, sales collaterals, promotional materials and programs such as Print It, Plant It , that help drive growth and market differentiation l Service ticket management: Partners can engage Katun Technical Support to create and manage service tickets efficiently, ensuring swift resolutions and improved customer support l Technical resource access: Instant
access to technical service manuals, reference guides, firmware updates, product drivers and other essential
technical documentation l Arivia product warranty
management: Partners can register and manage Arivia product warranties, as well as access The Katun Commitment customer satisfaction program l News and updates: Real-time updates on the latest product news, marketing initiatives and industry developments. “We are thrilled to launch the Katalyst Partner Portal to help support our partners globally,” said Chenyi Chiu, chief strategy officer at Katun. “This portal reflects our ongoing commitment to empowering our partners, providing them with the resources they need to succeed, and making their experience with Katun as seamless and efficient as possible.” The Katalyst Partner Portal is now available to all Arivia authorised partners and can be accessed by contacting a Katun regional sales manager.
Chenyi Chiu chief strategy officer
www.katun.com/eu
Printer management ecosystem for supply chain and retail launched
SOTI has introduced a printer management ecosystem for businesses operating in supply chain and retail, to maintain efficient operations, security and prevent downtime. The ecosystem includes TSC Auto ID range of thermal printing solutions, BarTender by Seagull’s label management and printer software, and SOTI Connect for total printer lifecycle management. According to SOTI, 46% of transport and logistics (T&L) employees in the UK use mobile printers daily and 98% encounter technical issues, often. In fact, T&L workers each lose an average of 11
hours of productive time per month, due to problems with devices, resulting in unnecessary delivery delays, employee stress and reduced customer satisfaction. The SOTI, TSC Auto ID and BarTender by Seagull ecosystem solves these challenges by bringing together intelligent remote management, robust hardware
soti.net
solutions and compliance-ready labeling software. Through this, retail brands and their supply chains gain precise labeling, barcode scanning and RFID tracking, while ensuring devices are properly managed and
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