Print in the Channel - issue #28

SCANNERS – MFP OR DEDICATED DEVICE

finance, healthcare and legal. Meanwhile, scanners that are part of a MFP are ideal for mid-large size workgroups with large-volume scanning and digitisation requirements, Deyon says. “They are perfect for scan-on-demand where small batch scanning is preferred over volume scanning,” he adds. “MFP scanners can offer better image quality and accuracy with double feed detection technology to reduce misfeeds and alignment which is crucial for compliance and audit-readiness.” Deyon adds MFP scanners also support custom workflows, OCR integration and secure document routing. “They also reduce the need for separate devices for scanning and printing, ideal for offices where space and budget are limited,” he says. Kevin agrees that dedicated scanners and MFPs serve valuable, but different, roles. “Dedicated scanners typically offer faster speeds, more precise image quality, better paper handling, and enhanced automation features,” he explains. “For businesses where document capture is a core part of the workflow, a dedicated scanner like the Epson the WorkForce DS-800WN or DS-900WN will deliver better performance and scalability. This is especially true when integrated with Docusoft, enabling direct scanning into a structured document management system. This allows documents to be automatically indexed, securely stored, and easily retrieved, while also supporting user authentication and detailed scan tracking. “On the other hand, MFPs offer convenience by combining print, copy, scan and sometimes fax functions in one device. For businesses with lower scanning volumes or more general needs, an MFP may be sufficient. But when it comes to security, accuracy and volume handling, dedicated scanners still lead the way.”

Customer trends When looking for scanners, there are distinct trends in the market for what customers are looking for in a device. Kevin says that customers are increasingly seeking scanners that support secure, efficient and connected workflows. “Hybrid and remote working models have made network and cloud integration essential, and there’s a strong demand for scanners that can connect directly to platforms like SharePoint, OneDrive and Teams without going through a PC,” he says. “There’s also growing interest in user authentication, encrypted scanning and automated document indexing, especially among businesses handling sensitive or regulated data. The shift toward cost predictability, such as pay-per-scan models, is another trend we’re seeing, particularly in managed service environments.” Deyon adds that AI-powered OCR, for intelligent and accurate OCR and text extraction is also being sought. “Especially as the content of different layouts of documents becomes more complex including multilingual content,” he says. Customers are also looking for enhanced security features to keep documents and data secure, as well as easy integration with document management software, he adds.

Toshiba e-STUDIO9029A

MFP scanners also support custom workflows, OCR integration and secure document routing. “ ”

Deyon Antoine, product marketing manager

toshibatec.co.uk

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