NEWS
Katun wins Customer Service of the Year at 2025 Recycler Awards
Katun Corporation has won the Customer Service of the Year Award at the 2025 Recycler Awards, held in Tallinn, Estonia. The annual event, which celebrates excellence and innovation in the imaging sector, brings together industry leaders and professionals from across Europe. Katun’s recognition as Customer Service of the Year reflects the company’s exceptional performance in customer support across a broad geographic region and exemplifies their ongoing commitment to supporting partners
through reliability and responsiveness. The Recycler Awards stand out in the industry for their voting process, with winners selected by imaging industry professionals and the public. “We are honoured to be recognised for Katun’s outstanding customer support,” said Heidi Boller, Katun’s general manager of Europe, Middle East and Africa. “This award reflects the hard work and dedication of our entire team, who are committed to ensuring a high-quality, responsive, and reliable experience for our partners.” n
Cinzia Gandini, Katun EAME marketing director; Kirsten Martens, Katun EAME OEM purchasing manager; David Connett, “The Recycler” partner
katun.com
Epson partners with Umango to enhance data capture and workflow automation
Epson and Umango have partnered to deliver enhanced data capture and workflow automation on Epson scanners and MFPs. Leveraging Umango’s advanced browser-based document capture solutions users can access powerful Intelligent document processing features including optical character recognition, optical mark recognition, handwriting recognition and AI-powered data extraction tools directly from the device. The partnership makes it easier for users to manage document and data processing, reducing time required to manage document workflows and improving data flow accuracy. “The Umango platform is known for its ease of deployment, flexible integration options and minimal configuration requirements, marking it the ideal fit for Epson devices,” said Patrick Perrot, Epson Europe. “This partnership allows users to access powerful document processing software from the point of
data input – on the device.” Andrew Wade, global channel manager at Umango, added: “This partnership with Epson is a great fit for Umango. Epson’s reliable, innovative hardware combined with our intelligent software creates a compelling, embedded solution for document capture, automation and integration. We’re excited to support Epson resellers and customers across the globe with our technology.” n
Andrew Wade global channel manager
umango.com
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