MFPS
that the industry needs to be optimally prepared for the dynamic and digital developments of our time. Cloud scan management, for example, enables further digitisation as it allows for easy conversion of physical documents into a digital format by scanning them directly into a cloud-based file- sharing system, avoiding delays and rework.” Arjan adds that cloud technology enables location-independent and cost-efficient work with maximum security at the same time. “It is also an integral part of the ‘Next-Gen Print Infrastructure as a Service’ (NGPIS) strategy,” he adds. “NGPIS removes the print server infrastructure from its previous physical environment. The provision and maintenance of print servers is no longer necessary. This not only relieves the IT department of a large part of its operational business, freeing up capacity for strategic projects, it also results in significant cost savings and the print infrastructure is always up to date.” James Turner, WPS field expert UK and Ireland, Workplace Solutions, Xerox, adds that it also enables integration with cloud platforms. “MFPs are being designed to integrate seamlessly with popular cloud platforms like Google Drive, Dropbox and Microsoft OneDrive,” he says. “This allows users to directly print, scan and share documents to and from these platforms, streamlining workflows and enhancing collaboration.” There are various other benefits of utilising the cloud, he adds. “Cloud printing enables printing from mobile devices like smartphones and tablets,” he says. “There is continued development of features like mobile apps and compatibility with mobile printing protocols to facilitate this functionality. “Cloud platforms also offer valuable data analytics on printing habits, toner usage and device performance. MFPs are being equipped with features that collect and transmit this data to the cloud, enabling businesses to optimise printing costs, identify usage patterns and improve overall management. “Cloud-based printing can facilitate subscription-based models where users pay per print or subscribe to specific usage plans. MFPs are being developed with the capability to integrate with such models, offering greater flexibility and cost control for businesses.
“Overall, the shift towards cloud-based solutions is driving the development of MFPs towards becoming more connected, secure and integrated with cloud platforms and mobile devices. This allows for efficient document management, streamlined workflows, and cost- effective printing solutions.” Trends While cloud is a major shift for customers, there are other significant trends that resellers should be aware of. Deyon Antoine, product marketing manager at Toshiba Tec, adds that security is increasingly key for customers when considering MFPs. “Customers are looking for more secure devices to protect themselves against data loss and malicious attacks,” he says. “MFPs have had to keep up with the changing expectations of our customers, by being cloud ready and app-driven. Security is a big thing as MFPs are no longer on a closed network and must have access to the web, cloud services, mobile printing and remote management. They also need to be able to facilitate the needs of hybrid workers.” James adds there is a growing focus on zero trust. “Data breaches and information security are rising concerns across industries,” he says. “Clients are demanding MFPs with robust security features like user authentication, encryption and document access control to protect sensitive information.” He adds that demand for connected MFPs that integrate seamlessly with cloud platforms and mobile devices is rising. “This allows for remote printing, scanning and document sharing, enhancing workflow efficiency and flexibility.” Allied to this, customers are also increasingly seeking enhanced user experiences, James adds. “User-friendly interfaces, intuitive controls and touchscreens are becoming essential for MFPs,” he says. “Clients expect a seamless and hassle-free experience when interacting with these devices.” Russell adds that Ricoh has seen a growing demand for their MFPs to be equipped with RSI connectors, a platform that provides cloud- based apps and document workflow integration across devices. “Customers are also having conversations around EDM and adopting
Peter Dresser product marketing manager
kyoceradocument solutions.co.uk
MFPs are being equipped with features that collect and transmit this data to the cloud, enabling “
businesses to optimise
printing costs, identify usage patterns and improve overall management.
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