EPSON
CONTINUED
MPS evolution As the print sector continues to evolve, so too does the managed print services market. “As organisations look to digitise more processes, scanning and digitisation is becoming more prevalent,” Nick says. “We've developed a lot of tools focused on enhancing our scanning and archiving proposition in recent years, which is helping our partners deliver greater innovation and value to their customers. “It comes back to hybrid working. Having a managed print service that encompasses home users as well is important. Instead of perhaps managing a fleet of devices located in one office location in a city centre, an organisation might now also have 30 home users across the country where you've got to deliver consumables to. One of the ways that we're helping with that is through our long- life consumables. We have consumables that print up to 86,000 pages before they need changing, which means you need to change consumables less often – perhaps even lasting the lifetime of the device, depending on how much the end user prints. “It means that you can almost have a fit-and-forget model because the devices don't need servicing as regularly as laser printers. It's about trying to give the end user a hassle-free service where print isn't a distraction, it's something that just happens and happens well.” Continuing innovation Of course, Epson continues to innovate with its printer range, and has launched several in the past 18 months, such as the mid-market (40-60ppm) offering with the WorkForce Enterprise AM-C series. “These A3 printers have been exceptionally popular in the marketplace,” Nick says. Epson has also recently launched its AMC 400 and AMC 550 A4 devices – see p19 for more on those.
Nick says. “Traditionally, an organisation may have had an office with 100 people in it that had, for example, 15 printers. That organisation now has probably reduced their office size and only have maybe five or eight printers servicing those 100 people. “Instead of those people printing Monday to Friday, they might come in the office on a Tuesday, Wednesday and Thursday, so the volume of print is being consolidated into a smaller number of days. Now, when buying a new fleet of devices, organisations want high-speed, robust, capable devices because they do the same print volume over a shorter period. “Of course, Epson is also very strong in the home printing market. We've had a lot of success in this market in previous years and now we see that many now have a desktop printer with scanning facilities at home as well and that fits nicely with the product set we offer. “While print volumes have overall reduced slightly in recent years, we've seen a transition from working in the office to hybrid working, but still people really need high quality devices in the office. “Some people still prefer to print documents off and read them on a physical copy, rather than on a screen to digest the information. We’ve had feedback from partners that tell us that end users get overloaded with screen time and want to have that hard copy document to read instead.”
Some people still prefer to print documents off and read them on a physical copy, rather than on a screen to digest the information. “ ”
“Epson will continue to innovate and bring new products to the
24
Powered by FlippingBook