AI IN PRINT
dashboards are another area where AI is being used within the sector, enabling users to efficiently manage data, users and processes. “In the coming years, AI will continue to revolutionise the print sector, especially when it comes to business automation and device optimisation. For example, Ricoh’s new RICOH ProTM vc80000 digital colour high- speed inkjet webfed press uses innovative AI capabilities, as well as new generation Ricoh printheads, to enable commercial, book and direct mail printers to enjoy consistently high print quality and heightened productivity.” Predicting problems One significant area AI is having an impact is with predictive device maintenance. “Devices have featured the ability to self- diagnose and alert support teams to issues like low toner, low paper levels or paper jams for some time,” says Stuart. “But AI will help optimise maintenance by providing additional information on predictive analysis based on real time data rather than benchmarks, duty cycles and prior standards.” Helen adds that through algorithms, AI can anticipate potential issues, preventing device failures and minimising downtime. “This predictive capability also promotes sustainability by optimising power usage and reducing waste through streamlined workflows,” she notes. “AI is also invaluable
for smart inventory management, as it can analyse usage patterns and automatically replenish supplies as needed, while virtual assistants offer enhanced customer support for those that need fast responses to issues.” Faki Saadi, director of sales UKI at SOTI, agrees. “With an effective device management solution, maintenance of printers and other devices can be simple and fast, yet AI has the potential to take this even further through its ability to digest and analyse vast amounts of data,” he says. “Through this, IT teams can access real-time intelligence, enabling them to not only identify and troubleshoot problems efficiently and remotely, but also predict and prevent them from occurring entirely.” Meanwhile Mandy points out AI-backed predictive maintenance can help businesses to negotiate the current lack of engineers in the sector. “With engineers being sparse in the job market, any tool that can be utilised to maximise the current workforce’s time is a no-brainer,” she says. “Many businesses are running at less than full headcount, making every minute count. The value being less downtime and a more efficient maintenance schedule keeps production on track and the knock-on effect of being able to deliver on or ahead of customer requirements.”
Helen Starling CEO
paragon- workplacesolutions.com
AI is also invaluable for “
smart inventory management, as it can analyse usage patterns and automatically replenish supplies as needed, while virtual assistants offer enhanced customer support for those that need fast responses to issues.
Analytics Another advantage of AI is its ability to
provide deep analysis into the vast amounts of data that is now created, which can help businesses to make better informed decisions. “Real-time analytics versus historical data after the event can be the difference when pitching value-added services to customers as part of a tender,” says Mandy. “Value engineering is something which has been a big part of ongoing supplier agreements for a long time now so to be able to provide ‘as it happens’ data can offer instantaneous savings and a huge advantage over competitors. Not only a valuable sales tool, but these real-time analytics can also provide accurate cost of print information and identify potential areas for further streamlining.” Helen is also a believer in the power of AI for analysis. “AI-driven analytics are a game-
Another advantage of AI is its ability to provide deep analysis into the vast amounts of data that is now created.
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CONTINUED
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