SMB PRINT SECUIRTY
CONTINUED
managed services to manage the security of the device, including configuration and ongoing security. “Managed security services are an important offering that resellers either offer or should be offering to SMBs. If an organisation does not subscribe, it's important for them to understand their responsibilities for maintaining a secure device. This is always an investment decision that needs to be made by a customer on whether to take on the responsibility themselves or to outsource.” Deyon agrees that it is important to offer a managed service. “At Toshiba, we audit a business’ current fleet and make recommendations for rationalisation and optimisation, to remove any complexity from the infrastructure,” he says. “The more streamlined it is, the simpler it will be to manage its security. Then, we implement and integrate new devices, maintain their operation, monitor risk, and ensure the print fleet meets the business’ requirements and security standards.” He adds that managed IT services can also be offered. “If a managed IT service is preferred, Toshiba can audit your security provisions to ensure they are up to date and compliant, identifying and patching any vulnerabilities,” he says. Other options However, for SMBs that don’t want either of these solutions, there are other options that resellers can offer to help keep the print fleet secure. “Consider upgrading the print fleet,” says Deyon. “Older devices will likely have outdated hardware-level security, weakening
the multi-layer protection. “Also aim for a single vendor for the print fleet; security credentials and functions are likely to be similar across all devices, with a consistent standard of compliance. “Consider moving from on-premise to cloud- based solutions such as e-FOLLOW.cloud, to ensure software is consistently up-to-date.” Ongoing issue With cyberthreats continuing to grow security will be an ongoing issue for SMBs in all sectors. Deyon says that cybercriminals will continue to try and exploit vulnerability in company networks. “Toshiba will continue improving security for its print devices to help combat this, companies will also have to do their part in being vigilant and making sure their networks are secure,” he says. Bryan agrees, adding: “As long as devices are connected to the network, this will continue to be an issue. Proactive maintenance, which includes the care and feeding of the security risks associated with a device, is an ongoing necessity.” Louella says that cyberattacks and cybersecurity regulations continue to grow more complex and sophisticated – and the need for security will too. “Particularly from a regulatory point of view, SMBs that supply larger organisations will start to feel the impact of cybersecurity regulations such as the NIS 2 Directive, which requires in-scope enterprises to monitor the cybersecurity efficacy of their supply chain,” she says. “The trickle-down effect will see more companies being required to confirm that they have robust security measures in place across the board – print infrastructure included.”
Bryan Willett CISO
lexmark.com
Proactive maintenance, “
which includes the care and feeding of the security risks associated
with a device, is an ongoing necessity.
”
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