REVIEW 2024
We expect the trends of 2024 to continue into 2025, with growing adoption across the customer spectrum. “ ”
Technological advances had a major impact. As the market shifts from traditional on-premise solutions to cloud and SaaS- based services, businesses are looking more closely at manufacturers and partners with the right portfolio and experience to support these changes. Ricoh has the solutions to help expand these conversations and stay aligned with the rapidly evolving technology landscape. A good example is the growing interest in Ricoh Smart Lockers solution. Many organisations are now looking to integrate this type of technology into their workplaces
and add automated workflows to enhance efficiency and streamline processes. We expect the trends of 2024 to continue into 2025, with growing adoption across the customer spectrum. These are no longer just strategies for large corporations or enterprises, they are also increasingly embraced within the SMB market. At Ricoh, we are fully prepared and equipped to collaborate with our partners and their customers to leverage these trends and explore new opportunities in workplace technology that drives employee engagement.
Michael Field , managing director, Workflo Solutions 2024 has been a transformative year for our company and the channel. We’ve seen growing recognition of the value of managed services, with businesses
services has also become a critical customer expectation. Technological advances had a major impact over the year; AI and IoT have transformed operations, enabling predictive maintenance and enhanced analytics. Workflow automation tools have streamlined processes, while cloud integration has redefined how businesses access and manage information. The trends we’ve seen in 2024 – sustainability, hybrid work support and automation – will continue to dominate in 2025. As businesses adapt to evolving work environments, hybrid solutions and energy- efficient technologies will likely see even greater demand. Staying agile and responsive will be crucial for navigating 2025. Our focus will remain on staying ahead of these trends to empower our customers with innovative, reliable and sustainable solutions.
prioritising solutions that enhance efficiency, reduce costs and drive sustainability. The channel has experienced a surge in demand for sustainable solutions, reflecting a shift towards eco-conscious practices. Sustainability has been a dominant trend, with customers demanding eco-friendly solutions to align with their corporate goals. The shift toward hybrid working has driven interest in cloud-based print and document management systems, enabling seamless access and collaboration from anywhere. Additionally, automation has become a top priority, with businesses seeking to streamline processes and improve productivity through intelligent workflows and digital transformation initiatives. Personalisation of
Michael Field managing director
workflo-solutions.co.uk
Michelle Hu , product director, TSC Auto ID In 2024, there have been several key trends from customers. This includes a sustainability focus: there is a strong demand for eco-friendly label solutions, including less energy, recyclable materials, linerless labels and digital printing
provide interactive product information, and enhance transparency, particularly in sectors like food, pharmaceuticals and retail. Also, mobile label printing is expected to keep growing across sectors like retail, logistics and healthcare due to its flexibility, efficiency and support for real-time operations. Technological advancements have influenced the thermal label printing industry in 2024, driving improvements in key areas: l Support for smart labels: Widespread adoption of RFID and NFC technology enables the production of ‘smart labels’, which improve tracking and data storage
methods that minimise waste and carbon footprints. This trend aligns with consumer preferences, as many are willing to pay a premium for sustainable packaging options. In addition, customers are placing greater value on labels that incorporate technologies such as RFID, NFC and QR codes. These technologies facilitate real-time tracking,
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