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Terry Caulfield , chief commercial officer, Brother UK Print has advanced in many ways in
remanufacture both ink and toner cartridges. We already save more than 5,300 tonnes of CO2 annually from our toner operations, and this will only increase with the introduction of our new ink remanufacturing operations. We provide a free return system for used consumables, ensuring zero waste ends up in landfill. We’ve seen remarkable progress of AI this year, including its potential for use in MPS. By analysing print behaviour, AI can offer deeper insights, recommend efficient solutions, and proactively address issues, ensuring seamless operations. Demand for cloud-based print solutions has also surged and along with Tungsten Automation we’re offering customers secure, location-aware
2024. We’ve broadened our focus beyond traditional print services to meet a growing demand for cybersecurity, cloud software, and subscription-based print solutions. Our managed print services (MPS) and Brother Cloud Solutions (BCS) offerings are helping resellers meet customers’ ever- evolving needs and the growth in these areas highlights the channel's readiness to embrace emerging opportunities. Hybrid working has been a key focus this year, with IT leads seeking to improve print infrastructure for decentralised teams. The Employment Rights Bill, which will make remote working the default, creates a new opportunity for resellers to engage with customers and to help optimise their decentralised printer fleets. Sustainability remains a top priority across the industry, with more customers looking to contribute to circular economies. Earlier this year, we became the first vendor to
Terry Caufield chief commercial officer
brother.co.uk
printing and digitisation through BCS. We expect to see remote working,
sustainability and cloud services continuing to shape customer decision making in 2025, and MPS will remain essential for delivering efficiency, security and sustainability.
The Stockies 2024 – the Awards
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