XERETEC
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We think that the software and cybersecurity is a very competitive market, but it's a very big market so the plan is to keep growing those parts of the business. “ ”
Future Looking to the future, the focus for
whilst it is operated. For example, while the use and maintenance of a colour MFP printer typically account for only 15-18% of its total environmental impact, that’s just a small part of the story. “The bigger picture includes factors like raw material sourcing, production, shipping and eventual retirement. By looking at the entire product lifecycle, we can help customers make informed decisions about the most sustainable and cost-effective path forward.” “We try to ensure that everything we put into the market is optimised for the customer. When looking at new products, customers want to know about things like the total energy consumption, what the Energy Star TEC rating is, and if it’s going to be less than the ones that are being replaced. We come armed with a deep understanding of the marketplace, and provide that end-to-end lifecycle picture of the technology, whilst helping customers see the bigger picture. “We are aware that as technology is replaced, such as PC refreshes for Windows 11, there is an opportunity to turn this into a force for good, rather than a burden. We have new business engagements where we help customers responsibly dispose of their old technology via a secure, certified programme. Here it is repurposed for a second life wherever possible or recycled. For many organisations supporting causes through charitable donations makes a material difference to their ESG manifestos. In many cases customers also see a monetary value returned. This is an initiative we’ve been working hard to perfect.”
Xeretec is on continued growth. David says the company is working hard to retain its existing print customers, as well as seeking out new business – and this is where Xeretec’s range of services gives them an advantage. “We want to massively scale our PC services business,” he adds. “That’s everything from buying PCs – very pertinent with Windows 11 switchover coming up in terms of the product refresh rate – through to helping them with complete lifecycle services. We’ve also investing significantly in building assets and services including software and cybersecurity. “In the next 12 months, we intend to strengthen our non-print business and make that much bigger. We think that the software and cybersecurity space is a very competitive market, but it’s a very big market so the plan is to keep growing those parts of the business. To this end, we’ve increased our sales and technical teams organically, as well as those people who joined us in the First Copy acquisition.” This growth will be alongside continued development of its print products and services, both Xeretec and First Copy, alongside their work as Xerox concessionaires. While organic growth is a focus, if an opportunity for an acquisition presents itself, then they will look at that too, as there is expected to be more consolidation in the sector, David says. n
We help customers understand not just what it costs to run a product... “
...We look at the whole product lifecycle and help customers understand what the optimum way forward is.
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