Print in the Channel - issue #9


Konica Minolta announces new partnership

Konica Minolta Business Solutions (UK) Ltd has formed a new partnership with Paradigm Business Solutions. Launched early in 2023, managed print provider Paradigm Business Solutions has a mission to deliver the best technology and solutions coupled with hands-on support and a personal service for any size of customer – an ethos that synchronises perfectly with Konica Minolta. Paradigm Business Solutions was conceived and founded by directors Rob Carey and Rob Hewett, who both have decades of industry experience and expertise, including prominent sales and account management roles at Konica Minolta. “The print market is evolving so we knew Paradigm Business Solutions needed to offer something more than just traditional managed print,” said Rob Carey. “From our experience, we believe Konica Minolta offers the best and most reliable print products, and with its broad portfolio of scan and document management solutions it fits perfectly into what we want to offer to meet market demands.” Rob Hewett added: “Having both previously worked for Konica Minolta we follow the same values of putting customers

first, delivering what you promise and providing quality and value for money. Lots of channel resellers have been bought out since the pandemic and this can create a ‘revolving door’ of contacts for smaller customers. Paradigm Business Solutions is here to fill that gap by delivering a personal touch – Rob and I are here to speak to customers directly – which instils trust and ensures we provide a fully hands-on approach.” Paradigm Business Solutions was conceived to address what the founders saw as a noticeable gap in the market for accountability and consideration for even the smallest customer. Based in Southeast England, the company delivers managed solutions for single or multiple sites across the UK in any sector. Cameron Mitchell, business leader for indirect channel at Konica Minolta, added: “With a major trend towards consolidation within the channel and with many resellers considering their exit plan, we need VARs that are here to stay. Paradigm Business Solutions has seen a clear gap in the market for an agile and dedicated provider that can build real trust and has brilliantly grasped the opportunity.”

Rob Carey director

Rob Hewett director

Xerox provides remanufactured print devices for UCI Cycling World Championships

The Union Cycliste Internationale (UCI), the world governing body of cycling, along with Glasgow Life and CGI selected Xerox to provide devices certified to meet internationally recognised security and product sustainability standards and onsite support to the UCI Cycling World Championships, which took place in Scotland from August 3–13. Xerox supported the UCI’s essential print and copying services across the full championships, the world’s largest cycle event with 284 different teams and country delegations from around the world. Xerox also supplied a team of onsite engineering support staff and service delivery team from Glasgow and the surrounding areas. The devices were remanufactured near Glasgow at Concept, a Xerox Business Solutions company, in Clydebank, which

was recently awarded the BSI kitemark BS 8887-220:2010. The devices have earned Electronic Product Environmental Assessment Tool (EPEAT), Blue Angel and ENERGY STAR ecolabels. To realise the ambition of providing print technology with sustainability benefits to the championships, Xerox used onsite engineering staff to visit each device daily to enable optimum uptime through the event. Devices were configured to reduce power consumption through energy saving settings including reduced toner consumption in draft print mode to help lower the carbon footprint. In addition, Xerox provided FSC-certified paper having 100% post-consumer recycled content. “The UCI’s Sustainability Vision to make cycling one of the world’s most sustainable sports and promote the bicycle as a key transport mode in combating climate change,


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