Print in the Channel - issue #9


Ricoh UK appoints new CEO

Ricoh UK has appointed Glenn Griggs as its new chief executive officer, succeeding Phil Keoghan who was promoted to lead Ricoh Northern Europe in April 2022. Glenn was previously board director of sales, leading a team of more than 250 Ricoh sales employees across the UK and playing a pivotal role in steering the business’s transition to a digital services company across multiple divisions and service offerings. Under his leadership, the business received numerous industry awards demonstrating Ricoh’s commitment to customer centricity. “I’d personally like to thank Phil for his committed and successful stewardship as CEO of Ricoh UK and Ireland and wish him well in his new role within the Northern European region,” said Nicola Downing, CEO, Ricoh Europe. “Glenn has a wealth of experience and brings with him a strong vision and history of driving growth. I look forward to working with Glenn and his team to continue driving our people-first approach

across all areas of our business.” Phil added: “I’m confident that the UK business will continue to thrive under [Glenn’s] leadership, delivering innovative solutions and excellent service to our customers. I am looking forward to working with Glenn and the rest of the leadership team across the region to achieve closer cooperation and driving efficiencies through knowledge sharing and creating additional value for our customers across Northern Europe.’ Glenn said he was “delighted” to be appointed CEO. “We’re in an auspicious moment for Ricoh and I’m confident we have a bright future ahead,” he added. “In my role, together with my executive team, I will lead wholeheartedly with a people-first strategy. My ambition is for all at Ricoh UK employees to feel empowered, proud, and confident that their contributions are making a difference. I will continue working hard to ensure our organisation reflects society, our customers, and our partners, championing diversity, inclusion, and equity.”

Glenn Griggs chief executive officer

Sharp Europe appoints new president

Sharp Europe has appointed Joe (Yoichi) Tomota to the position of president to lead its business in Europe, which includes its established Document Solutions portfolio, expanding IT services division, Energy Solutions business and Sharp NEC Display Solutions. Joe has extensive international experience with nearly 30 years of expertise in industrial design, innovative technology development, manufacturing and sales. His career at Sharp has included 10 years at overseas subsidiaries and roles that championed innovation in MFP controls, large display formats and substantial time as part of the business planning function at Sharp Corporation. His most recent role was as vice president at Sharp Europe. He lives in the UK and is based at Sharp’s European headquarters. “These are exciting times at Sharp Europe as we evolve our business to meet the changing needs of businesses and society,” said Joe. “I am passionate about how innovation and technology can constantly provide new value to businesses and I’m looking forward to bringing new products and services to market that will achieve this.

“But our business is now equally as focused on services. We first established our own pan-European IT Service Centre in Warsaw in 2021, which is run by Sharp employees who provide customers with up to 24/7 multi- language helpdesk support for IT Services. We have made key acquisitions in recent years further developing our IT services business across the UK and Switzerland and have launched IT services divisions in the Netherlands and Belgium this year. A priority of mine is to continue to extend and expand this in existing and new European markets. “Alongside accelerating innovation, we need to do what we can to protect the environment and ensuring Sharp Europe takes responsibility for this is another of my key priorities.”

Joe (Yoichi) Tomota president Sharp Europe


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