Print in the Channel - issue #9

Canon uniFLOW Online

Going with the flow With the rise of hybrid working, businesses are increasingly looking for cloud-based solutions for their printing, but also for wider workflow management, and this is where Canon uniFLOW Online comes in. The award-winning solution can provide customers with all they need for cloud-based workflow management.

With the rise in hybrid working since the pandemic, cloud and workflow management solutions have become increasingly important as home workers want the same experience as they have in the office – and business owners want their employees to be as productive wherever they’re working. This is why solutions such as Canon’s uniFLOW Online are becoming increasingly popular – We’ve seen uniFLOW online becoming an increasingly popular choice with our customers and have seen strong growth in our market share over the past few years that has positioned us as a market leader in this space. uniFLOW Online is an advanced secure print and scan solution allowing organisations to manage their entire print environment harnessed through the cloud. “At home employees may not have the same hardware as they have in the office, so having their devices pointed to the cloud and having the cloud manage all the traffic, print queues and so on really simplifies the management and the reporting of your business’s print infrastructure, whether that’s people printing at home or from the office,” says Richard Stewart, workspace portfolio marketing manager at Canon UK & Ireland. “Whether you’re at home or in the office, you print in the same way: you send documents to the same print queue and the cloud manages where that document is printed.” Richard adds that there has been a big shift from customers post-COVID to uniFLOW Online, reflecting the adoption of hybrid working by many businesses. “Demand continues to grow because lots of organisations are starting to understand what a post-pandemic working organisation might look like. But organisations are at different stages on their cloud journey, so it is likely demand for cloud-based solutions will continue to increase. “Customers are also demanding flexibility because they need to have their employees

working at the same level of productivity, whether that’s in the office or at home.” Jamini Vekaria, Product Marketing Manager Canon UK & Ireland, adds that it’s not only about the device now, but also more about how businesses are working and supporting their business needs. “We’re supporting hybrid needs and remote ways of working for many different organisations all at different stages in their lifecycle.,” she says. uniFLOW Online can be scaled for any size of business, Jamini adds. “We have subscription-based models, so a business can select the subscription model that is appropriate for them. If a business has only one device but with many users, the subscription will be just for the one device but unlimited users. “Our subscription models are flexible. They enable those businesses that require basic printing and scanning to join, as well as those that are moving towards more workflow management and document management. Security There have been concerns over the security of cloud printing solutions, but Richard says that uniFLOW Online is secur-by-design. “Customers are very much aware that these solutions must be secure,” says Richard. “Print is an endpoint and usually it’s the endpoints that are a way into a company and their network, but uniFLOW Online can deal with that.” Jamini adds that security has been a focus and uniFLOW Online has adopted industry leading zero trust principles. “This might not be new to most organisations because everybody is trying to work towards a zero trust environment, but what is advantageous for uniFLOW Online is we can implement this environment whatever the journey that the business is on,” she says. “If the customer is at the early stages of a security goal or has a very high security remit, uniFLOW Online can support that. With the zero trust network that

Jamini Vekaria OM portfolio product marketing manager,

UK & Ireland canon.co.uk

Whether you’re at home or in the office, you print in the same way: you send documents to the same print queue and the cloud manages where that document is printed. “

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