Print in the Channel - issue #12

WAREHOUSE SCANNERS

CONTINUED

Future As resellers look to take advantage of partner programs and build relationships of their own, they may like to know what’s coming around the corner in the sector. Carlos says the current trend is towards using wearable devices to scan barcodes rather than a stand-alone device. “More and more companies are finding that industrial wearables, such as barcode scanners that can be worn on the back of the hand, can offer significant advantages over traditional handheld scanners,” he says. “According to our latest survey, 40% of larger warehouses are already using industrial wearables. Another 42% are certain to invest in industrial wearables within the next five years. That is probably because industrial wearables can provide hands-free scanning, which can increase speed and convenience for workers, as well as reduce the risk of dropping or losing the device.” As with every other industry, artificial intelligence (AI) is at the forefront of people’s minds, specifically Stefan and David as they look to the future. David also highlights wearable technology as one to look out for too. “The Nwear range by Newland of wearable watch mobile computers in combination with barcode scanners worn on the hand, are the torchbearers for the surge in innovative warehouse technologies,” he says. “The industry should be braced for advanced features like augmented reality for hands-free picking, AI for predictive inventory management, and Internet of Things integration for real-time monitoring that is expected to transform warehouses into highly efficient hubs.” Stefan adds: “AI and more specifically, automation will be a huge trend over the coming year. Critical to enabling greater automation is increased adoption of and reliance on devices. Recent SOTI research revealed that 36% of UK companies have seen substantial growth in the number of devices deployed, while 35% have seen an increase in the mix of device types. “As the mix of devices continues to increase across organisations, including within warehouses (smartphones, barcode scanners, rugged handsets, printers, etc.), it means that more data is being collected, processed and stored than ever before, fostering a greater need for data management, security and compliance.”

Carlos adding that understanding the customer is also a key component to making the sale. “Resellers looking to enter the established market of warehouse solutions and hardware supply should look to select a vendor that stands out,” says David. “Sway away from market leaders and select a manufacturer that compares to market leaders technically but has a pricing and margin edge. “It’s also important to establish a good relationship and support structure with the selected vendor and invest time in support and training programs.” Carlos adds that what matters is the quality of the customer relationship. “The reseller needs to understand the customer’s needs and pain points and then come up with the right solution,” he says. “But the beauty of our business is that resellers have the opportunity to deliver significant productivity and quality improvements to their customers. They can be seen as innovation enablers, which will certainly strengthen their ongoing business relationship. This will help them identify and create new revenue opportunities. “Of course, we have a reseller program. The program includes dedicated support materials such as marketing assets, business case insights, campaign materials, technical product training videos and partner training.”

Carlos Villafane country manager, UK, Ireland & Benelux

proglove.com

According to our latest survey, 40% of larger warehouses are already using industrial wearables. Another 42% are certain to invest in industrial wearables within the next five years. “

”