Print in the Channel - issue #19

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Issue #19

Empowering IT Leaders to Secure the Hybrid Workplace Page 36

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COMMENT

Intelligence led

Artificial intelligence is making an impact in various aspects of business technology and printers are no exception. The benefits are becoming clear – but it is up to resellers to extol these to their customers.

Artificial intelligence (AI) is permeating increasing parts of everyone’s lives. For instance, many of us will have interacted with chatbots now when dealing with utilities, banking or insurance providers. Or perhaps you will have had the AI- generated spam phone calls trying to get your details for nefarious purposes. AI is also helping people in businesses. Some even think it could end up replacing

print security solutions into educational establishments. Read more on p46. Another high priority for many businesses is sustainability. While printer manufacturers have been producing increasingly efficient devices in terms of energy and resource usage, there have also been advancement in the sustainability of the consumables they use. For instance, ink cartridges that can be recycled and/ or are made at least in part from recycled materials. These can make a difference for businesses looking to be more

Dan Parton

journalists, but that isn’t going to happen. Well, I would say that, wouldn’t i? Joking aside, AI is having an impact on the print sector as its use cases become

sustainable. Find out more on p38. With it being

September, and everyone back at work after (hopefully) a summer break, then there is a

increasingly clear. Benefits include better tracking of how resources are used, predictive

maintenance and using algorithms to analyse frequently completed tasks to then produce one-touch shortcuts for users to name but three. But many business owners are at the beginning of their AI journey, and resellers need to be there to guide them through it and provide solutions for them. Read more on p31. AI is also having an impact on device security and will continue to in the coming months and years as the technology continues to develop at a rapid pace. Most people are aware of this but print security can still be sometimes overlooked. In our feature focusing on print security in the education sector, we explore the unique considerations of the sector that resellers must be aware of when they are selling printers and

glut of product launches in the print sector. We highlight a range here, many with expert comment and insight from the company that has released them, including some of the highlights of the products for resellers to look out for when they are talking to customers about them. Our reviews start on p15. There will be more product launches covered in the October issue too, so look out for that next month. As always, I hope you enjoy the issue. If there are any topics that you would like to see covered in a future issue, please drop me a line. Likewise, if you have any news stories or an opinion piece you would like to

submit, please email me on dan@newsinthechannel.com.

Stockies AWARDS

See the Shortlists and Vote stockies.co.uk

2024

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00 03

CONTENTS

News You should know p6 TSC Auto ID Label innovation p12 Product Launches Brother Desktop mono range p15 Kyocera ECOSYS MA4000wifx series p18 Epson SureColor-S9100 p21 Konica Minolta AccurioPrint C751i series p27 Canon imageFORMULA DR–S350NW p30 Epson EM-C800RDWF and EP-C800RDW p44 Dot Matrix Printers Continued impact p24 Eagle Eye – BI Dot matrix printers p28 AI in Print Inside intelligence p31 Sustainable Consumables Conscientious consumption p38 Print Security in Education Knowledge is power p46 MFP Security The right protection p50 People News p51 STOCKIES 2024 s1

TSC AUTO ID – p12

Barcode labelling and linerless labelling are becoming more important to a wide range of industries, and TSC Auto ID is at the forefront of this, providing innovative solutions for its global customers.

AI in Print – p31

Being installed on a variety of a devices – including printers – AI is making a tangible difference to many businesses. Resellers now have to help customers to embark on their AI print journey.

Print Security in Education – p46

While educational institutions are aware of the threats posed by cybercriminals and are putting increasing security measures in place, vulnerabilities in the printer fleet can be overlooked – which is where resellers come in.

Cover Story – p36

Product Launches: Brother – p15, Konica

Canon: Empowering IT Leaders to Secure the Hybrid Workplace

There is a glut of product launches in the print sector....

Epson – p

CONTENTS

Stockies AWARDS

Sustainability is a priority for many businesses, and they are looking to all aspects of their operations to find ways to cut the impact on the environment, including printing and consumables. Sustainable Consumables – p38

https://stockies.co.uk/ 2024 The SHORTLISTS...

Editorial Dan Parton 07941 979 845 dan@ printinthechannel.com Head of Sales Martin Jenner-Hall 07824 552 116 martin@ printinthechannel.com Publishing Director Justin Penn 07816 573 186 justin@ printinthechannel.com

This year the Stockies are bigger than ever, with an entire week dedicated to celebrating the successes of the IT channel.

SEE THE SHORTLISTS

Dot Matrix Printers – p24

Dot matrix printers were a staple of offices and businesses in the 1980s and 90s, and while thermal and inkjet printers have replaced many, they are still valued in certain niches and will continue to be for the foreseeable future.

MFP Security – p50

a Minolta – p17, Kyocera – p18

Multifunction printers are a potential target for cyberattacks, which means it is essential for resellers to help customers to mitigate the threats.

Published by: In the Channel Media Ltd Company registration number: 14363401 Registered office address 14-18 Heddon Street, Mayfair, London, United Kingdom, W1B 4DA In conjunction with:

p21 & p44, Canon – p30: Product Launches

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NEWS

Epson launches high-speed, open platform scanner range

Epson has launched a range of high- speed, A4 sheet-fed scanners that offer integrated Wi-Fi, network and open platform capabilities to enhance integration, fleet efficiency and end user experience. Developed for organisations with high- volume scanning needs, these new scanners simplify document management, digitalisation and automated workflows. With scan speeds of up 70ppm, the Epson DS-800WN and DS-900WN help organisations enhance productivity while the web-based open platform operating system removes dependency on desktop system platforms and their associated updates. It also means seamless integration with Epson in-house solutions and 3rd party ISV solutions, simplifying network and fleet management. Delivering advanced image processing and versatile document handling, these new products enable a comprehensive solution for efficient, reliable and secure scanning – all with a low power consumption. The integrated

network allows the scanners to be shared by multiple users, with user authentication enabling the creation of personalised settings and workflows, as well as improving document security. Further, the LCD display allows for operation directly from the scanner without the need for a PC. “These scanners are ideal for organisations that that need fast, reliable, high-quality scanning to streamline workflows and improve document management efficiencies,” said Nicola Williams, manager for scanning at Epson UK. “Their open platform system means they can be seamlessly integrated into existing workflows with other devices and solutions. They also leverage the same user interface as other Epson open platform products including printers and MFPs, ensuing a consistent user experience.” The new scanners offer all the benefits of centralised set-up and management. They also contain up to 30% recycled plastic, supporting Epson’s wider sustainability agenda.

DS-800WN

epson.co.uk

Fujifilm’s Broadstairs ink manufacturing site receives certification

Fujifilm’s Broadstairs ink manufacturing site has received ‘Zero to Landfill’ certification from Valpak, a provider of environmental compliance and recycling solutions. The factory manufactures high performance inks for a range of markets, including Uvijet wide format UV inkjet inks, and Sericol screen inks. The company has steadily implemented new systems, technologies and processes at the site to monitor and measure its progress, as it takes steps to further reduce its environmental impact. The Valpak certification is a significant milestone that confirms the site is sending zero packaging, production or hazardous waste to landfill. It also highlights the company’s commitment to continuously improving its waste management through reducing, recycling and reusing resources. The certification process involved a comprehensive audit, carried out by Valpak, of Fujifilm’s waste management practices on site, including its waste and recycling initiatives. During the audit, Fujifilm demonstrated how it is measuring and monitoring a range of key

performance indicators, including: l Waste in each department is properly and responsibly disposed of in the correct bins l Hazardous waste containers are sealed, once full, and removed by the onsite waste management team l Balers are used for plastic polythene and cardboard l The canteen has separate bins for metal cans, coffee cups, food and general waste l Food waste is composted l Mixed recycling bins in place across the site. Importantly, Fujifilm records its waste data via an online system to measure and improve its practices. Paul Dannahy, goods team leader at the site in Broadstairs, played a key role in identifying waste processing companies which allowed Fujifilm to move waste from incineration to recycling centres, and in other areas, generate value from the waste. For example, pallets were broken down into pellets for fuel. The pellets were then sent away from the site, sold and reused in other applications.

www.fujifilm.com/uk/eu

CONTINUED

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NEWS

CONTINUED

Fujifilm proved from 1 April, 2023 to 31 March, 2024 that in addition to sending zero waste to landfill, it achieved a recycling rate of 53.64%. In addition to increasing the amount of waste being recycled, Fujifilm also reduced the overall waste being produced. “We are honoured to receive ‘Zero to Landfill’ certification from Valpak,” said Paul. “It’s a testament to our team’s dedication to reducing our environmental impact and promoting a circular economy.” Craig Milsted, sustainability advisor at Fujifilm Speciality Ink Systems, Broadstairs,

added: “Looking forward, we are confident that we can continue to make iterative improvements all over the site, across all areas of energy, waste and water reductions, to maintain our position as an award-winning, world-class and sustainable factory.” Bronwynn Harris, waste & resource traceability consultant at Valpak, said the company was “delighted” to certify the site. “The company’s commitment to sustainability and the team’s proactive approach to waste management serve as an exemplary model for other companies to follow,” she added.

Document digitisation brought to SL Environmental

Konica Minolta Business Solutions (UK) Ltd and its managed print partner Paradigm Business Solutions Ltd have delivered SL Environmental Ltd with a document digitalisation solution that addresses its paper document storage needs, while ensuring full data security and rapid retrieval. The nationwide specialist asbestos removal and surveying contractor can generate up to 1,000 document pages for a single project, which the company is required to retain for 40 years. Consequently, the company had accumulated 200 filing cabinets full of paper documentation. To overcome the physical storage and document retrieval challenges faced by SL Environmental, Paradigm recommended Konica Minolta’s bizhub C360i multifunctional print device (MFD) in combination with the Filestar Document Management software, to begin a new process of document digitisation. Today, new documents are scanned and

securely stored in a single cloud-based repository, reducing the need to retain paper. The SL Environmental team can search and retrieve documents in minutes using keywords, tags or metadata, instead of trawling through filing cabinets. “The results have exceeded our expectations, and we are thrilled with the positive impact on our business,” said Sean O’Leary, managing director of SL Environmental. “This has provided us with an approach that perfectly aligns with what we needed, delivering much-needed efficiency and importantly, peace of mind.” Rob Carey, director at Paradigm Business Solutions, added: “Because of its close partnership with Filestar, Konica Minolta’s MFDs are perfectly suited to work with this powerful but easy-to-use software. This is ideal for a business such as SL Environmental where the small team must be time-efficient in effectively processing documentation.”

Rob Carey

paradigmbusiness.co.uk

Zebra makes warranty and discount announcements

Zebra has announced that until December 31, discounts are available on select SKUs of the 6” wide variants of the ZT620 industrial printer. The ZT620 is part of the ZT600 Series Industrial Printers, which combine rugged durability and exceptional performance on a user-friendly, future-ready platform. These next-generation workhorses are designed to help you navigate the rapidly evolving business landscape. The 4” wide ZT610 is the most popular choice with customers, but Zebra think it’s worth considering going bigger. Why?

Choosing the wider format can give you up to 46% more labels per roll. More labels per roll, equals fewer roll changes. And fewer roll changes mean increased productivity on the warehouse or production floor. If this sounds like something you or your customers need, simply browse to Stock in the Channel ’s website to check which distributors have stock, and give them a call to find out more. Meanwhile, since April 1, all Zebra Desktop Printers in the EMEA region now come with a three-year hardware warranty as standard. The warranty applies to the full portfolio of

Zebra ZT620

NEWS

Zebra Desktop Printers, which includes the premium 2” ZD611 and 4” ZD621 models, the premium ZD510-HC Wristband Solution Printer, the mid-tier 2” ZD411 and 4” ZD421 models, and the 4” ZD220 and ZD230 models in the Zebra Essentials range. Healthcare, RFID and Linerless versions of all these printers are also covered under the three-year standard warranty. In addition to this class leading coverage, printheads on all Zebra desktop, industrial and mobile printers, all come with a one-year, or one million inches (whichever comes first) warranty as standard. Elsewhere, Zebra has the industry’s first Wi- Fi 6 mobile printer.

The ZQ600 Plus Series takes the popular QLn platform and makes it even better– adding advanced technology and innovative design that drive productivity, ease of use and manageability to a new level. The industry’s first Wi-Fi 6 (802.11ax) mobile printer available, the ZQ600 Plus Series provides fast, dependable wireless connections for your workers. Minimise downtime and ensure your printer never sleeps with advanced battery technology, more battery capacity, and instant wake-on status. A large colour display with status icons helps take the guesswork out of the equation. The ZQ600 Plus Series printers include standard, healthcare, linerless, and RFID models.

Zebra ZQ600 Wi-Fi 6

zebra.com

Brother launches new labellers for quick & compliant wiring

Brother UK has upgraded its professional labelling line-up, launching two new devices to help make compliance easier for electricians and network installers. The refreshed P-Touch E-series range is built with electricians and network installers in mind and offers a professional labelling solution for any electrical, datacom, telecom or security equipment installation. This ensures cables, conduits, switches and sockets are clearly identified with long-lasting, durable labels, supporting compliance with IET wiring regulations and ANSI/TIA cabling standards. Brother’s new PT-E560 and PT-E310 devices replace the PT-E550 and PT-E300 respectively. The E560’s automatic cutter includes a half- cut feature, enabling the user to print multiple labels in one go and peel off the relevant stickers as needed, reducing tape wastage. Both devices also come with fit-for-purpose Pro TZe tapes with improved specifications and have a rechargeable Li-ion battery, as well as Bluetooth and USB-C connectivity which enable use with the Brother Pro Label Tool app and P-touch Editor software via PC or Mac. The new E-Series models are designed to help electricians produce labels for distribution boards, consumer units, warning signs, cable identification and PAT testing. The devices are also suited to help network installers label racks and cabinets, port ID, patch panels, equipment and telecoms outlets and LAN and fiber optic cables. Smartphone connectivity means users can create, edit and share custom templates through the Pro Label Tool

app, with the the option to customise labels with personal information, QR codes, 2D barcodes and company logos. Professionals can also access ready to print industry templates like patch panels, cable wrap, faceplate and safety signage. “Our P-Touch E-Series range of upgraded professional labelling devices are purposefully designed to help electricians and network installers to make quicker and lighter work of producing clear, durable and compliant labels while in the field,” said Louise Unsworth, head of labelling at Brother UK. “Connectivity to the Pro Label Tool app means professionals can make compliant labels quickly and conveniently, with access to pre-made industry templates as well as the options for customisation, including adding anything from a QR code and 2D barcode to a company logo. Meanwhile, our tough Pro Tape Labels are designed to withstand the harshest conditions, ensuring electrical devices are labelled for the life and duration of their use – as required by the 18th IET wiring regulations.” All models in Brother’s professional labelling line-up are compatible with its Pro Tape Range. Pro Tapes have been tested against the effects of water, chemicals, oil, heat, cold, sunlight and more, and are also three times the strength than the standard TZe tapes on textured surfaces. The upgraded E560 comes with two different Pro Tapes as standard, offering a complete solution to comply with wiring regulations for cabling and network equipment.

Louise Unsworth head of labelling

brother.co.uk

Brother PT-E560

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NEWS

Poplar extends Ricoh partnership with investment

Digital print service provider Poplar Services Printers has strengthened its longstanding partnership with Ricoh by becoming the first UK company to install the Ricoh Pro C9500 and Pro C7500. This further investment into Ricoh services will enable Poplar to increase its capacity, increase its offering to 11 amazing digital colours, as well as expand into the short-run packaging market. Poplar will leverage the 5th specialty colours capability of the new Ricoh systems, complemented with a flatbed cutter and neon technology software. “We’ve been a partner of Poplar Services Printers for eight years now, and we're thrilled to continue to provide industry leading technology,” said Yiannis Boucouvalas, production print account manager at Ricoh UK. “Both the Pro C9500 and C7500, along with the flatbed cutter will help explore new market opportunities and drive innovation,

delivering a wide range of benefits to their customers and positioning themselves at the forefront of the digital print industry.” Martin Winders, managing director at Poplar Services Printers, added: “Ricoh continues to excel, and the quality of print backed up with speed and reliability far exceeds that of its competitors. Having operated the Ricoh Pro C9110 prior, we felt it was a natural next step to upgrade to the newest technology within Ricoh. We decided to add the Pro C7500 to allow us to offer our clients further special colours such as Neon Yellow, Neon Pink, Metallic Silver, Metallic Gold, White, Clear and Security UV Red. “The additional press offers a further increase in capacity and practically removes any downtime. This technology opens doors and having now completed the full training and testing on all kit we are ready to unleash our new capabilities as the first company in the UK offering this full service.”

Martin Winders managing director

poplarservices.com

Konica Minolta awards Production Print Direct accreditation “We are thrilled to have attained Konica Minolta Production Print Accreditation, which perfectly cements our already close partnership,” said Mike Ashforth, managing director at Production Print Direct. “Our team has been fully trained by Konica Minolta to ensure that we provide our customers with

Konica Minolta Business Solutions (UK) Ltd has awarded provider of equipment, software and services to the commercial print, direct mail and print for pay sector Production Print Direct Ltd its first formal Production Print Accreditation in the UK. The accreditation recognises the company’s significant commitment, dedication and investment in selling, servicing and supporting Konica Minolta’s Production Print solutions in close partnership with the manufacturer. Production Print Direct has followed the roadmap of requirements to achieve this distinction. These include specialist in- depth technical and support staff training to provide full expert support and investing in a dedicated Konica Minolta Production Print showroom at the company’s facility in Burnley. In conjunction with direct access to and use of Konica Minolta’s Client Engagement Centre in Houghton Regis near Luton, this new facility provides convenient direct product sales demonstrations and training for Production Print Direct’s customers across the UK.

comprehensive professional service and support, combined with our agility and local availability as a professional independent specialist. “This accreditation is a key part of our next growth phase as we expand to cater for new customers and an evolving print market.” To ensure its Production Print Accreditation reflects the highest levels of quality, Konica Minolta has created a series of business criteria that require a significant commitment from its partners, as Cameron Mitchell, channel leader at Konica Minolta Business Solutions (UK) said: “This accreditation reflects Production Print Direct’s significant effort and investment in knowledge training and support services and has taken a year to complete.”

ppdirect.co.uk

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AT SDCDAPUST O I D

At the forefront of label innovation

With businesses in a range of sectors looking for better labelling for products, there is an emphasis, like never before, on the devices used. Manufacturers such as TSC Auto ID are responding to this need with a range of innovative devices. TSC offers a range of innovative thermal label printing solutions. Its barcode label printing solutions include mobile, desktop, industrial, and enterprise-grade barcode label printers, RFID printers, integrated barcode label inspection systems, print engines, advanced printer software, standard and custom labels, and ribbons. The company specialises in providing reliable, high quality label printing solutions to move products efficiently through the supply chain. Accurate and durable Two sectors that particularly demand accurate and durable labels are healthcare and logistics. “In healthcare, incorrect labels can lead to serious medical errors, compromising patient safety,” says Michelle Hu, director of product management at TSC Auto ID. “When hospital staff check patients at their bedside or collect samples from patients at the point of care, mobility and timely label printing are also essential. “In addition, mobile printers align with the “on-the-go” nature of logistics operations, specific requirements may vary based on the working scenarios or environments. “Misprinted labels can cause delivery delays, lost shipments and operational inefficiencies. Maintaining label integrity ensures compliance, traceability and the smooth flow of operations.” TSC ensures label integrity with thermal printing by using high-quality durable label materials and strong adhesives that can withstand moisture, chemicals and temperature changes. Its printers also use advanced technology to generate long-lasting labels and ensure high-

resolution printing for clear barcodes and text. “These help to ensure that thermal-printed labels in healthcare and logistics remain accurate, durable and reliable throughout their journey,” claims Michelle. Mobile label printing Demand for mobile label printing is growing, in not just the logistics and healthcare sectors, but also in others such as retail. “This is due to its flexibility, efficiency and support for real- time operations,” says Michelle. “It enables on-the-go labelling, reducing errors and increasing productivity.” TSC offers a range of lightweight, durable mobile printers with long battery life for extended field use, with labels made from durable materials and adhesives suited to various surfaces and conditions. Also, its mobile printers have reliable wireless connectivity (Bluetooth, Wi-Fi) and integrate seamlessly with mobile devices and enterprise device management systems. TSC’s mobile printers have been designed with intuitive interfaces and comprehensive development kits, while the company offers training and support for easy implementation. Changing trends “While we can already meet the growing demand for mobile label printing, we’re also alive to changing trends and customer needs.

Michelle Hu Director of product management

emea.tscprinters.com

“

TSC’s mobile printers have been designed with intuitive interfaces and comprehensive

development kits, while the company offers training and support for easy implementation.

”

AD DPS TSC AUTO ID

We know, for instance, that customers want greater integration with mobile devices, to deliver more flexibility and cost-effectiveness,” says Michelle. “Customers also want cloud-based solutions for real-time data access and scalability, and AI integration for improved decoding accuracy. “There is also greater demand for advanced imaging technology with enhanced accuracy and 2D barcode adoption. “Rugged designs for devices suitable for harsh environments are also increasingly desired by customers.” TSC has plenty of developments in the pipeline too, such as the increasing adoption of augmented reality (AR), which can enhance user experience and training. There is also a greater focus on sustainability. “There is a push towards eco-friendly materials and energy efficiency,” as well as extending mobile device life cycles to meet eco-design and eco-friendly practices,” says Michelle. Enhanced connectivity will also be a priority going forward, including enhanced WIFI security and IoT integration for better performance, adds Michelle. Linerless labelling Linerless labelling is becoming increasingly important for many businesses, especially those that prioritise sustainability and cost efficiency. It offers a range of benefits. “For instance, it eliminates the need for backing liners, not only reducing waste and lowering carbon footprints but also making for cleaner and safer workspaces,” notes Michelle. “It offers greater flexibility too in that the variable length labels allow for different label sizes from the same roll, reducing waste. “There are also cost savings as there are more labels per roll, which means fewer

roll changes and reduced shipping and storage costs. “This translates to less downtime. Fewer roll changes and faster label application increase productivity.” Demand for linerless labelling is growing in a range of sectors. “In retail, linerless labels are used for price tags, shelf labels, and promotional stickers,” says Michelle. “Being able to print labels of variable lengths without waste is particularly appealing in high-volume labelling. “In logistics and transportation, linerless labels are used extensively for shipping, inventory tracking, and barcode labelling, as they can be easily adapted to different sizes and requirements. “Meanwhile in food and beverage, they are used widely for labelling products in grocery stores, delis, and bakeries, ensuring compliance with food safety regulations. The flexibility to print labels of varying lengths is hugely beneficial for packaging different sizes, especially fresh produce and ready-to- eat meals. “In healthcare, linerless labels are used for labelling medications, patient records, laboratory samples and medical devices, enhancing accuracy and traceability. The absence of a liner reduces the risk of contamination and waste, which is crucial in medical settings.” Future of linerless Michelle claims the future of linerless label printing looks promising, driven by several key trends. One is the growing demand for sustainability: “As eco-friendly solutions become a top priority for businesses across industries, the demand for linerless label printers will continue to grow,” she says. “Companies are increasingly seeking ways to

“

The ability to print labels of variable lengths without waste is particularly

appealing in high-volume labelling.

”

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TSC AUTO ID

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reduce waste and their environmental impact, making linerless labels an attractive option. “Governments and organisations are also likely to impose stricter environmental regulations, further driving the adoption of sustainable labelling solutions like linerless printing.” Sustainability Reduced environmental impact is something that many companies are looking for in their label printing solutions. Part of this involves printers that can print labels in a range of sizes, suggests Michelle. “Such flexibility allows them to optimise label usage, reduce waste, and improve efficiency, all of which align with sustainable practices,” she says. “By adopting these versatile printing solutions, companies can advance their sustainability goals while maintaining operational efficiency. “Our products help businesses meet their sustainability goals in several ways, such as energy efficiency. Our thermal printers are designed to consume less power compared to traditional printers. Features like standby mode and power-saving settings help reduce energy consumption. “Our thermal printers also enable companies to minimise waste by using fewer consumables, like our ribbon saving feature on print and apply solutions, or offering linerless label options, which eliminates the need for backing paper. Precision cutting technology also ensures optimal use of label materials, reducing offcuts. “Thermal printers produce durable labels that can withstand various environmental conditions, reducing the need for reprinting and thus conserving resources,” offers Michelle. TSC becoming more sustainable But it isn’t just about helping its customers reduce their environmental impact, TSC Auto ID is also committed to becoming more sustainable in its own processes. “We have established concrete sustainability strategies and goals for our products and business operation,” says Michelle. “We strive to achieve environmental sustainability and are moving forward towards green manufacturing, green supply chains and green products. “As an example, we use renewable, recycled materials in product design to reduce environmental impact. By 2026, we aim to incorporate an additional 10% recycled material in printer components. “We also use recyclable packaging materials

such as FSC-certified paper cartons to reduce waste and environmental impact. `Our aim is that, by 2026, 100% of our packaging will made from recycled or recyclable materials.” Michelle also highlighted that several TSC printers are designed to consume less energy during use, such as a power saving mode feature or ‘Entergy Star’ certification compliance. Sustainable design TSC products are designed with durability and longevity in mind, so they last longer in the field, which helps reduce waste. Likewise, its printers have modular and repairable designs, making them easy to repair, upgrade or recycle, which can extend their lifecycles and reduce the need for replacement. TSC uses sustainable manufacturing practices, having invested in energy-efficient machinery and processes. It implements processes to reduce, reuse and recycle waste generated during manufacturing and works with suppliers that prioritise sustainability, ensuring raw materials are sourced ethically and sustainably. This is reinforced by its corporate social responsibility (CSR) policies, which are dedicated to creating a diverse, equitable, and inclusive workplace to achieve its ‘Better Me, Better TSC’ objective. “Specific initiatives in this area include employee communication, employee care and human rights policy establishment,” says Michelle. Sustainability is becoming increasingly crucial for organisations. Companies are recognising that sustainable practices are not only important for environmental stewardship but also for long-term business success. “We set sustainability goals and transparently communicate progress to stakeholders, and regularly measure and report on our sustainability status,” she concludes. For more information about TSC Auto ID and its range of products, go to: www.emea.tscprinters.com

“

We strive to achieve

environmental sustainability and are moving forwards towards green manufacturing, green supply chains and green products.

”

PRODUCT LAUNCH BROTHER DESKTOP MONO RANGE

Life in mono With many offices downsizing and workforces increasingly working in disparate locations, the appetite for small mono laser printers is increasing – and Brother UK’s latest product launches look to address this market.

While some employers are now mandating that employees return to the office full- time, many are happy to maintain hybrid arrangements and have even downsized their offices as a result. This means that demand for compact printers that maintain high quality output is increasing. Into this market, Brother UK has recently launched a compact range of mono laser printers for businesses, helping resellers to support customers with downsized offices and decentralised workforces. Quality in compact format The professional desktop range of mono laser printers includes the HL-L2865DW, MFC- L2960DW and MFC-L2980DW. The three new devices are designed to offer businesses the quality and performance of a large enterprise model, in a compact unit. The HL-L2865DW weighs 7.1kg, and the MFC-L2960DW and MFC-L2980DW both weigh 12.4kg, with every component optimised to reduce overall machine size, helping businesses make the most of their office space without compromising on performance. Other features include fast print speeds of 34ppm, 5GHz WiFi, Ethernet and USB connectivity and a 250-sheet paper tray. The MFC devices also have 50-sheet ADF with

two-sided scanning of up to 22.5ipm, 8.8cm

colour touchscreen, and feature a Planar Heating Element, reducing energy consumption and resulting in a first page out time that is half that of the predecessor models.

All three devices come equipped with the latest industry-standard security features, including firmware encryption and BLI security validation. They also comply with the latest legislation on privacy and data security laid out by the new PSTI regulations. For instance, the MFC models also have AD and LDAP user authentication, with the flagship MFC- L2980DW including a built-in NFC reader to ensure only authorised individuals can print sensitive documents. Brother Cloud Solutions The MFC-L2960DW and MFC-L2980DW are compatible with Brother Cloud Solutions, which includes products such as Tungsten Automation’s ControlSuite and cloud based Printix, to enable document workflow authentication, access controls and activity management. “Businesses want to access benefits like automatic supplies replenishment, greater oversight of devices and software solutions that help strengthen security and optimise document management,” says Terry Caulfield, chief commercial officer at Brother UK. “For example, Brother Cloud Solutions is our suite of software tools that helps businesses to improve workflows and increase productivity as they accelerate their digital transformation. “Brother Cloud Solutions also help bolster security across what has become an increasingly decentralised network of devices. Secure print and scan are essential for businesses and its important resellers can assure customers that reducing product size

Brother MFC-L2960DW

“

Our new professional

desktop range of mono laser printers are quiet, compact and cost-effective, but still deliver the benefits of the high-performance business model with high image quality, speed and connectivity.

”

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PRODUCT LAUNCH BROTHER DESKTOP MONO RANGE

CONTINUED

doesn’t mean compromising security. Our new devices are also equipped with the latest industry-standard firmware encryption, BLI security validation and comply with the latest PSTI regulations, with a commitment to ongoing software security updates for at least five years after the product’s production ends.”

Sustainability With sustainability a top priority for

businesses, Brother UK has taken that into account with its new printers. “Recycling is playing a greater role in helping customers cut their waste and emissions,” says Terry. “Businesses can return their used toner and ink cartridges to us free-of-charge for remanufacturing at our specialist facility in Ruabon, North Wales, where our operations are helping save 5,300 tonnes of CO2 each year through this process.” Growing demand Terry says that demand for compact printers is growing as firms remodel their offices to retain and attract talent in a competitive labour market. “For some, this means freeing- up more space for breakout and lounge areas, for example, and so many are looking at how they can downsize their devices without compromising on quality,” he says. “Our new professional desktop range of mono laser printers are quiet, compact and cost-effective, but still deliver the benefits of the high-performance business model with high image quality, speed and connectivity. This makes them a perfect fit in professional services firms such as law firms and accountancy practices. They’re also a great fit in education and healthcare, where document management, workflow automation and security are essential, and space is often at a premium.” Support for resellers Terry adds that resellers will play a key role in supporting businesses as they remodel their workspaces

quiet, compact and cost-effective – with the unrivalled quality, speed and connectivity of a high-performance business model. “Minimal maintenance and a robust and durable design enable businesses to be confident the new range meets the demands of a busy workplace. We’re also seeing firms refreshing how they procure and manage technology, with an increasing demand for subscription and contractual printing. Having the new range available with MPS options, will help partners to maximise their customers’ productivity, efficiency and sustainability.” Terry adds that with Brother UK’s dedicated nationwide channel sales teams, the company can support resellers every step of the way when targeting new opportunities for print. “From working with them to identify their customers’ needs and wants, installing devices and providing ongoing maintenance support,” he says. “Plus, our BrotherZone partner portal offers specialist training guides, videos and toolkits so that partners are equipped with all the expertise to support customers’ every need. MPS savings Channel partners can also offer customers cost savings, with the new devices available under a managed print service (MPS) agreement. “We’re also seeing customers increasingly turning to MPS, and it’s through MPS that firms can maximise the benefits to productivity and cost-efficiency,” says Terry. “We recently launched three distinct offerings – Essential, Professional and Enterprise – that are available across the new range and tailored to businesses of different sizes to help resellers tap into this demand.”

Terry Caufield chief commercial officer

brother.co.uk

Brother HL-L2865DW

by continuing to offer high-quality, professional devices. “This is where our new mono laser line comes in,” he says. “They offer all the benefits of our market-leading SOHO devices –

FUJIFILM UK LAUNCH

Businesses of all sizes, SMEs included, must optimise their supply chains. They must meet growing demand and mitigate against ongoing disruptions and economic headwinds. “

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Our Take

Supporting the Independent Dealer

Back Toner service enables customers to recycle used Kyocera cartridges via a free collection service where plastics and polymers are turned into recyclate for reuse in the manufacturing of new products.

Resellers help us understand what customers like to see with an AI-embused print infrastructure that can feed back into new devices hitting the market. “

Ink & Toner

Workplace Supplies

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PRODUCT LAUNCH KYOCERA ECOSYS MA4000WIFX SERIES

Cost effective productivity

Kyocera has launched its ECOSYS MA4000wifx series for cost-effective, secure and sustainable printing, which is aimed at a wide range of businesses.

Security and sustainability are watchwords for many businesses now when they are looking to refresh or add to their print fleet. With this to the fore, Kyocera Document Solutions UK has introduced the ECOSYS MA4000wifx series, a lineup of two A4 monochrome printers and three multifunction devices (MFPs) – the ECOSYS MA4000wifx, MA4000fx, ECOSYS MA4000x, ECOSYS PA4000wx and ECOSYS PA4000x – tailored for small workgroups and businesses seeking secure, compact and efficient printing options. The devices build upon Kyocera's ECOSYS philosophy of sustainable and cost-effective printing solutions, using long-life components to reduce waste and minimise the need for frequent replacements. Kyocera’s latest devices are set to replace the ECOSYS P2040dn and ECOSYS P2040dw models, as well as the ECOSYS M2040dn, ECOSYS M2540dn and ECOSYS M2640idw.

Range of settings The MA4000wifx devices are well-suited for various settings. The compact footprint of these devices allows them to be positioned under or on top of a counter, or in a small back office. The MA4000wifx can integrate with Kyocera’s HyPAS software platform and offers easy touch-screen operations to ensure print workflows are as efficient as possible. “The compact size, performance and affordability, especially their very low running costs make the MA4000wifx Series favourites with many businesses in retail, hotels, warehouses, builders’ merchants and wholesalers big and small, printing letters, dispatch notes, purchase orders and invoices,” says Peter Dresser, product marketing manager, Kyocera Document Solutions UK. “The fully featured MFPs incorporate many high productivity features including dual scanning document feeders, automatic paper size detection, crop, centre and text correction to guaranteeing excellent results with minimum effort. As with the printers their high quality black and white printing make them perfect for use as personal or general office devices, up to 30 users. “The top of the range MA4000wifx model boasts a 4.3” colour touch panel and HyPAS™ functionality for easy integration with print management software such as Kyocera’s ‘Kyocera Cloud Print and Scan’ solution. “All devices in the MA4000wifx Series are also capable of prescription printing making them ideal for mission critical applications seen in the NHS and Doctors’ surgeries.” In addition, the new printers offer improved compatibility with cloud-based services such as Kyocera Cloud Print, and third-party print solutions such as Universal Print by Microsoft, ensuring seamless integration into existing IT infrastructures. This enhanced compatibility is an excellent fit for businesses looking to develop a secure print environment while supporting hybrid work models.

Peter Dresser ECOSYS product manager

kyoceradocument solutions.co.uk

ECOSYS MA4000wifx

PRODUCT LAUNCH KYOCERA ECOSYS MA4000WIFX SERIES

ECOSYS PA4000wx

Security Security is a key consideration for all

businesses, and to this end the MA4000wifx Series has K-Level security on board to keep sensitive data safe from unauthorised access and an option to add a Trusted Platform Module (UG-50) for an extra layer of protection. Plus, with support for Kyocera's mobile printing solutions, the devices make it easy to print from smartphones and tablets, helping teams

stay productive wherever they are. “This is Kyocera’s highest level of

“With the introduction of the MA4000wifx Series, Kyocera has worked hard to help businesses fulfil their ESG targets. We have increased the recycled plastic content of the devices by 5%, more than 99% of the plastics they are made from can be recycled, 100% for the toner cartridge. We have reduced ‘Sleep Mode’ power consumption to an industry low 0.3 Watts (0.4 Watts on MFPs) reducing the typical electricity consumption values by as much as 23% compared to the products they replace. “Environmental impact is further reduced with Kyocera’s award-winning pulp material packaging.” Peter adds that the new devices incorporate Kyocera’s long-life technology to keep user interventions, running costs and environmental impact to the minimum. “Machine life is 200,000 pages or five years, whichever comes first,” he says. “Each device is supplied with 3,600 pages of toner free in the box and an image drum designed to last 100,000 pages. Replacement toner is an impressive 10,000 pages, priced to keep running costs very low as the less you replace, the lower your environmental impact.” Keeping costs low Keeping running costs low has also been a focus for Kyocera with these new devices. “A low total cost of ownership (TCO) is very important to all our customers and a core value of Kyocera’s product design philosophy,” says Peter. “This is achieved using Kyocera’s industry leading, long-life technology. The standard replacement toner on the MA4000wifx Series is 10,000 pages and tends to be priced close to the standard replacement toner pricing of the competitors’

security which offers customers optimal data protection out of the box,” says Peter. “Printers and MFPs can act as entry point to a customer’s network, we call these endpoints and older devices, or those with not such robust security, may be more vulnerable – in effect leaving an open door for hackers to access business sensitive data.” Sustainability Sustainability is also an increasingly important consideration, not just for public sector, blue light and corporate customers but also small business and home user customers. “They have always seen the benefits of Kyocera’s long-life technology in the low running costs and reduced environmental impact our devices have,” says Peter. “However, they are now looking deeper, they want to know what the environmental impact was of producing a device, what resources were used, how much energy was used in production and how much energy will continue to be used throughout its life. All items with environmental impact that can help them to demonstrate their commitment to responsible practices and have a positive impact on their environmental, social and governance (ESG) goals. “For example, Kyocera Document Solutions UK is a Carbon Neutral company. Buyers can be confident that the MA4000wifx Series is launched Carbon Neutral, as we have done with all product launches since January 2023. We partner with MyClimate to offset the carbon emissions from the production and transportation of each device together with the consumables they use over their standard rated lifetime of five years.

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We partner with MyClimate to offset the carbon emissions from the production and transportation of each device together with the consumables they

use over their standard rated

lifetime of five years.

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www.myclimate.org

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