MPS FOR RETAIL AND HOSPITALITY
hospitality, creating opportunities to demonstrate how managed print services can reduce waste, optimise device fleets and provide greater visibility into print- related costs,” she says. “Security should also be a central part of the conversation. Printers and multifunction devices are connected endpoints and need to be managed and secured as part of the wider IT estate. “Partners should also highlight the operational benefits of modern MPS solutions, including proactive monitoring, predictive support, cloud-based management and automation. These capabilities help minimise disruption, improve device availability and reduce the burden on internal IT teams. “Increasingly, customers are also looking for support with wider digital transformation initiatives. Partners that position MPS as part of a broader conversation around workflow automation, analytics, data-driven decision-making and operational efficiency will be best placed to differentiate themselves and add long- term value.” Future Demand is expected to remain strong for MPS solutions in the retail and hospitality sectors for the foreseeable future. “We
expect demand to remain strong because the challenges customers are trying to solve are not going away,” says Lynne. “Retail and hospitality organisations continue to face pressure to reduce costs, improve efficiency, strengthen security and do more with limited resources. “While print volumes may continue to evolve, the demand for managed services, automation, analytics and secure document workflows is expected to grow. This creates opportunities for partners to have broader conversations around operational performance rather than simply device management. “The future of managed print services will be increasingly connected to cloud services, AI, data analytics and workflow automation. Partners that can help customers bring these elements together to improve efficiency, simplify operations and deliver measurable business outcomes will be best positioned for long- term success.” Gary adds that demand will remain strong with growing calls to offer print as a service in hospitality and customers requiring multimedia for things such as invoices. “Tangibility is a key trend that is driving users to want physical paper with inboxes swelling with emails and data,” he says. n
While print volumes may continue to evolve, the demand for managed services, automation, analytics and secure document workflows is expected to grow. “ ”
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